Benefit & Eligibility Worker (Public Benefits Specialist) Bilingual English & Sp

## Benefit & Eligibility Worker (Public Benefits Specialist) Bilingual English & Spanish Preferred* Perform eligibility determinations, redeterminations, and periodic reviews.* Conduct interviews with applicants applying for benefits.* Communicate eligibility decisions to applicants.* Provide person-centered services with a trauma-informed approach to identify needs.* Be responsible for accurate and timely eligibility determinations across the state.* Create a work environment where everyone feels welcomed, appreciated and valued.* Participate in professional development opportunities and ongoing education of cultural awareness.* One year of experience working at the Human Services Specialist 1 level for the State of Oregon; **OR*** Two years of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An associate degree in a Behavioral Science, Social Science or a closely related field **AND** six months of experience working with the public, providing assistance and interpreting and applying policies, rules, or guidelines; **OR*** An equivalent combination of education, training, and experience relative to the class concept.* Experience adjusting communication style, so information is clear and accessible to people with different backgrounds and needs.* Experience organizing work, setting priorities, and completing tasks on time using effective tools or methods.* Experience reviewing details and applying policies and procedures to make decisions or solve problems.* Experience handling sensitive or challenging information professionally while using available resources to support well-being.* Experience creating clear written documents and explaining information so others can easily understand.* Duties for this role will be performed in an **office setting**.* The work schedule is **Monday to Friday, 8 am to 5 pm PT**, with possible fluctuations based on service needs.* Occasional, voluntary, compensated overtime may be available including evenings and weekends.* You may interact with individuals experiencing trauma or emotional distress. There may be times when individuals have difficulties with managing their emotional responses.* You may meet situations requiring quick decision-making to ensure your safety or the safety of others.**Your application materials are used to determine your starting salary range.** Please ensure that all education and experience you would like considered are included in your application materials. **Note:** Your resume and cover letter may be uploaded in the Resume/CV field on the online application. You can attach multiple files in this area at once.**The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.** If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. #J-18808-Ljbffr