Insight Global
Overview
We are seeking two contractors to assist with customer configuration support and data verification. This role will eventually evolve into responsibilities similar to the Sales Support positions, involving direct customer interaction and verification of customer information, codes, and Excel-based data. Base pay range
$20.00/hr - $23.00/hr Required Skills & Experience
Advanced Excel skills (live sharing, pulling data points, running pivot tables) Strong customer service background with excellent verbal communication skills (phone and email). Ability to work independently and maintain attention to detail in a fast-paced environment. Nice to Have Skills & Experience
Familiarity with automated workflows and data validation processes. Responsibilities
Contact customers to confirm configuration details during the interim process. Input and organize customer data into detailed Excel sheets, which feed into automated systems for internal processing. Verify returned data and reconfirm details with customers before moving to the next case. Manage and untangle configuration details for approximately 50 customers. Collaborate with internal teams to ensure accuracy and compliance throughout the process. Seniority level
Associate Employment type
Contract Job function
Sales and Administrative Industries
Information Services
#J-18808-Ljbffr
We are seeking two contractors to assist with customer configuration support and data verification. This role will eventually evolve into responsibilities similar to the Sales Support positions, involving direct customer interaction and verification of customer information, codes, and Excel-based data. Base pay range
$20.00/hr - $23.00/hr Required Skills & Experience
Advanced Excel skills (live sharing, pulling data points, running pivot tables) Strong customer service background with excellent verbal communication skills (phone and email). Ability to work independently and maintain attention to detail in a fast-paced environment. Nice to Have Skills & Experience
Familiarity with automated workflows and data validation processes. Responsibilities
Contact customers to confirm configuration details during the interim process. Input and organize customer data into detailed Excel sheets, which feed into automated systems for internal processing. Verify returned data and reconfirm details with customers before moving to the next case. Manage and untangle configuration details for approximately 50 customers. Collaborate with internal teams to ensure accuracy and compliance throughout the process. Seniority level
Associate Employment type
Contract Job function
Sales and Administrative Industries
Information Services
#J-18808-Ljbffr