Linde
Customer Service Maintenance Superintendent
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Customer Service Maintenance Superintendent
role at
Linde
Position Overview Responsible for planning, organizing, directing, and controlling all maintenance activities within the southern region's customer service territory. This role involves establishing, implementing, and maintaining both administrative and technical procedures to ensure responsive post‑sale service is delivered to internal and external customers. The primary focus is managing a team of 11 cryogenic technicians responsible for the repair and maintenance of bulk storage vessels of 1,500 gallons and above at client sites across Texas, Louisiana, Oklahoma, and parts of western Arkansas. This role operates from our Willis, Texas office and requires advanced technical and managerial expertise to support the continuous supply of gases for customer use.
Key Responsibilities
Implement organizational priorities, plans, and objectives while ensuring accountability.
Manage the organization's systems for safety, quality, financial, personnel, and work processes.
Collaborate with management, customers, technicians, and the sales team to address escalated or complex customer service concerns.
Set team priorities to ensure tasks are completed and coordinate work activities between staff and engineering.
Demonstrate strong written and verbal communication skills.
Qualifications
Preferred Bachelor’s Degree or equivalent experience (8+ years in a related field).
3+ years of operational experience.
1+ years of management experience.
Ability to travel up to 25%.
Proficiency in JDE systems.
Experience reviewing work orders in Field Centrix.
Knowledge of Microsoft Office programs.
Familiarity with MOC and Process Safety reporting.
Willingness to participate in the DISA program or other required customer site programs.
About Linde Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high‑quality solutions, technologies and services which enable our customers to be successful and help sustain and protect our planet.
Culture At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion.
Benefits Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance; paid holidays and vacation; 401(k) matching; pension benefits; an employee discount program; and opportunities for educational and professional growth.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Contact Primary Location: Texas – Willis Schedule: Full‑time Employment type: Full‑time Job function: Management and Manufacturing
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Customer Service Maintenance Superintendent
role at
Linde
Position Overview Responsible for planning, organizing, directing, and controlling all maintenance activities within the southern region's customer service territory. This role involves establishing, implementing, and maintaining both administrative and technical procedures to ensure responsive post‑sale service is delivered to internal and external customers. The primary focus is managing a team of 11 cryogenic technicians responsible for the repair and maintenance of bulk storage vessels of 1,500 gallons and above at client sites across Texas, Louisiana, Oklahoma, and parts of western Arkansas. This role operates from our Willis, Texas office and requires advanced technical and managerial expertise to support the continuous supply of gases for customer use.
Key Responsibilities
Implement organizational priorities, plans, and objectives while ensuring accountability.
Manage the organization's systems for safety, quality, financial, personnel, and work processes.
Collaborate with management, customers, technicians, and the sales team to address escalated or complex customer service concerns.
Set team priorities to ensure tasks are completed and coordinate work activities between staff and engineering.
Demonstrate strong written and verbal communication skills.
Qualifications
Preferred Bachelor’s Degree or equivalent experience (8+ years in a related field).
3+ years of operational experience.
1+ years of management experience.
Ability to travel up to 25%.
Proficiency in JDE systems.
Experience reviewing work orders in Field Centrix.
Knowledge of Microsoft Office programs.
Familiarity with MOC and Process Safety reporting.
Willingness to participate in the DISA program or other required customer site programs.
About Linde Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high‑quality solutions, technologies and services which enable our customers to be successful and help sustain and protect our planet.
Culture At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion.
Benefits Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance; paid holidays and vacation; 401(k) matching; pension benefits; an employee discount program; and opportunities for educational and professional growth.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.
Contact Primary Location: Texas – Willis Schedule: Full‑time Employment type: Full‑time Job function: Management and Manufacturing
#J-18808-Ljbffr