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Sam's Club

(USA) Tire and Battery Service Advisor

Sam's Club, Franklin, Wisconsin, United States, 53132

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(USA) Tire and Battery Service Advisor

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Sam's Club Base pay range Base pay range

$19.00/hr - $26.00/hr Position summary

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Responsibilities

Team Member: Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentor new technicians; communicating and developing interpersonal skills for providing safe and efficient customer service. Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, tire pressure monitoring systems, product specifications, and seasonality; demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques. Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them. Owner: Communicates equipment, tools, and supplies needs to team; lead tracking and monitoring returns and special orders; operates cash registers; processes transactions; maintains accurate inventory, audit, safety and compliance standards; reports issues; ensures merchandise is packaged, labeled, and stored per policy; identifies member needs and assists with purchasing decisions; resolves issues and concerns. Talent Ambassador: Acts as a brand advocate by valuing the member experience in the TBC area; models high-quality service and products; develops, influences, and inspires others for a respectful, supportive, and team-oriented work style; understands roadblocks and assists in training team members. Policy and Compliance: Complies with company policies, procedures, and ethics; applies action plans using the Open Door Policy; supports business processes and practices. Workplace culture and responsibilities

Respect the Individual: Embraces differences and fosters a sense of belonging; creates opportunities for associates to thrive. Respect the Individual: Works as a team, builds strong relationships, and communicates with impact. Respect the Individual: Develops and mentors others, recognizing contributions. Integrity: Maintains high standards of integrity and ethics; models Walmart values; accountable for actions. Customer focus: Delivers results with the customer first mindset; makes decisions based on reliable information and considers team impact. Excellence: Demonstrates curiosity, learning, calculated risk-taking, and resilience; embraces new technologies and supports others through change. Benefits overview

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits. Benefits may include health, dental, vision, 401(k), life insurance, paid time off, and more. Specific eligibility and details are provided by the company and may change. For information about benefits, see One.Walmart. Minimum Qualifications

Valid state-issued driver's license. 18 years of age or older. Preferred Qualifications

Auto service industry or retail experience. Job location

Primary Location: 6705 S 27Th St, Franklin, WI 53132-9430, United States of America Note: Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Related roles

Other postings similar to this role may appear, including positions like Entry Level Automotive Technician, Maintenance Technician II, High School Intern machinist, and more.

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