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TruckPro, LLC

Parts Counter Specialist

TruckPro, LLC, Richmond, Virginia, United States, 23214

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Parts Counter Specialist

role at

TruckPro, LLC .

TruckPro is seeking a

Parts Counter Specialist

for Heavy‑Duty Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over the phone, via email, and in person.

Benefits

Competitive Pay

Day Shift; may involve an occasional Saturday store support

Paid Training

Employee Referral Bonus

Medical, Dental and Vision Coverage

401(k) – with company match

Paid Time Off – NO WAITING PERIOD

Paid Holidays

Company culture grounded in customer service and values its people

Responsibilities

Assist with determining customer needs for heavy‑duty truck parts

Suggest additional parts to meet their needs

Assist customers with parts warranties

Support outside sales Account Managers by processing sales

Assist with parts transfers as needed

Generate order tickets, pull parts from inventory

Maintain inside sales skills and product knowledge for all TruckPro parts and services

Qualifications

1–2 years’ experience in heavy‑duty truck parts

Passion for customer service

Strong desire for continuous learning in heavy‑duty parts

Desire to work in a team environment

Strong communication (verbal & written)

Excellent organization and time management

Valid driver’s license with good driving record

Ability to lift up to 50+ lbs

Physical Requirements

The role is physically active.

Lifting, picking, pulling, and stocking heavy‑duty truck parts that may exceed 50+ lbs using lift assist devices.

Standing for long periods on various surfaces and operating a forklift.

Walking, bending, twisting, stepping, stooping, reaching, lifting, pushing, and climbing frequently.

Using a computer for daily activities.

Work Environment

Exposure to typical inside and outside environmental conditions, including dirt, dust, vibration, minimal chemical hazards, noise, and temperature variations.

Exposure to hazards or physical risks associated with a warehouse, vehicle services, and retail operations, requiring basic safety precautions.

Legal Information TruckPro validates right to work using E‑Verify. TruckPro will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I‑9 to confirm work authorization.

TruckPro is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law.

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