Republic Finance
Consumer Loan Specialist - Sales Customer Service
Republic Finance, Nutterville, Wisconsin, United States
Consumer Loan Specialist - Sales Customer Service
Join to apply for the Consumer Loan Specialist - Sales Customer Service role at Republic Finance.
Overview & Responsibilities Are you looking for a long‑term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!
This position earns a competitive salary of $34,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually. We also offer a $2,500 Sign On Bonus + $500 after 90 days with a satisfactory rating! In addition, we provide health, dental, and vision insurance with employer contribution, paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long‑term disability.
As a Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships, and meeting sales goals. The successful candidate will possess a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
Job Responsibilities
Actively seeks opportunities to originate new loan business with new and existing customers.
Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks.
Consistently meets or exceeds loan goals.
Responsible for day‑to‑day servicing of an ever‑growing, complex consumer loan portfolio.
Applies analytical skills to quickly and efficiently resolve any customer issues.
Processes insurance claims, follow‑ups and payments daily and maintains insurance log.
Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
Answers incoming phone calls; checks branch’s voicemail.
Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
Requirements
High school diploma or equivalent.
Minimum of 1 year of sales experience (i.e., retail sales, goal‑oriented or incentive‑based).
Professional demeanor, positive attitude, strong communication and customer relations skills are a must.
Ability to work in a high‑performing, fast‑paced, goal‑oriented, team environment.
Ability to successfully navigate priorities while paying close attention to details.
Basic computer skills and familiarity with Windows & Microsoft Office.
Ability to meet our acceptable standards for criminal background history, credit history and pass a pre‑employment drug screen.
Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state’s department of insurance.
Benefits
Health, Dental, & Vision Insurance
15 days of Paid Time Off (PTO) to start + 1 additional personal day
401(k) + employer match
Company provided Life Insurance & Long Term Disability
Employee Assistance Program - Confidential mental health support
Access to LinkedIn Learning's library of 10,000+ professional development courses
Employee of the Month Program
Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
Professional offices with a friendly team environment
Monthly incentive bonus pay
Internal promotions
Seniority Level Entry level
Employment Type Full-time
Job Function Finance and Sales
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
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Overview & Responsibilities Are you looking for a long‑term opportunity with a growing financial services company that rewards performance and gives back to its community? If so, please read on!
This position earns a competitive salary of $34,000 per year (paid hourly), plus an uncapped monthly bonus that averages $8,000 annually. We also offer a $2,500 Sign On Bonus + $500 after 90 days with a satisfactory rating! In addition, we provide health, dental, and vision insurance with employer contribution, paid time off (PTO), paid holidays, a 401(k) plan with company match after one year, regular bonuses, and short and long‑term disability.
As a Consumer Loan Specialist, you will be a key team member in the branch. Your primary responsibility is to ensure a positive total customer experience while originating consumer loans, completing loan applications, developing strong customer relationships, and meeting sales goals. The successful candidate will possess a professional demeanor, outgoing/positive attitude, reliability, and excellent oral and written communication skills.
Job Responsibilities
Actively seeks opportunities to originate new loan business with new and existing customers.
Evaluates customer needs to recommend the best consumer loan and voluntary product solutions.
Completes loan applications, proposals and offers for new borrowers and follows up with pending applicants.
Assists potential borrowers by explaining the loan process, answering questions regarding loan products and loan processing.
Takes ownership of customer concerns and works with management to formulate and execute strategies for potential problem loans.
Closes loans, assembles loan folders, and breaks down files as well as other miscellaneous tasks.
Consistently meets or exceeds loan goals.
Responsible for day‑to‑day servicing of an ever‑growing, complex consumer loan portfolio.
Applies analytical skills to quickly and efficiently resolve any customer issues.
Processes insurance claims, follow‑ups and payments daily and maintains insurance log.
Provides excellent customer care through daily transactions, customer inquiries and problem resolution.
Answers incoming phone calls; checks branch’s voicemail.
Effectively builds trust with customers and internal staff by embodying and demonstrating the philosophy of the organization, including core values, company policies, operational procedures and compliance.
Requirements
High school diploma or equivalent.
Minimum of 1 year of sales experience (i.e., retail sales, goal‑oriented or incentive‑based).
Professional demeanor, positive attitude, strong communication and customer relations skills are a must.
Ability to work in a high‑performing, fast‑paced, goal‑oriented, team environment.
Ability to successfully navigate priorities while paying close attention to details.
Basic computer skills and familiarity with Windows & Microsoft Office.
Ability to meet our acceptable standards for criminal background history, credit history and pass a pre‑employment drug screen.
Ability to meet the eligibility requirements for insurance licensing in order to sell voluntary insurance products. Eligibility is based on a criminal background check conducted by the state’s department of insurance.
Benefits
Health, Dental, & Vision Insurance
15 days of Paid Time Off (PTO) to start + 1 additional personal day
401(k) + employer match
Company provided Life Insurance & Long Term Disability
Employee Assistance Program - Confidential mental health support
Access to LinkedIn Learning's library of 10,000+ professional development courses
Employee of the Month Program
Philanthropic support for multiple charities including an annual drive for St. Jude Children's Research Hospital
Professional offices with a friendly team environment
Monthly incentive bonus pay
Internal promotions
Seniority Level Entry level
Employment Type Full-time
Job Function Finance and Sales
Republic Finance, LLC is an Equal Opportunity Employer and does not discriminate on the basis of race, sex, color, religion, national origin, age, disability or veteran status in employment opportunities and benefits. Republic Finance, LLC maintains a Drug-Free Workplace.
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