Canon Solutions America
SSUSA Job #1118: DOCUMENTATION SPECIALIST
Canon Solutions America, Edison, New Jersey, us, 08818
SSUSA Job #1118: DOCUMENTATION SPECIALIST
Job Description
Documentation Specialist Job Summary We are seeking an enthusiastic and detail-oriented
Documentation Specialist
to develop, manage, and maintain our client’s internal and client-facing documentation. The employee in this role will ensure the accuracy, accessibility, and security of company policies, procedures, knowledge, and resources. A primary responsibility of the Documentation Specialist is building and managing a structured internal resource library that centralizes critical company information. The Documentation Specialist will also support company-wide documentation initiatives—including presentations and content writing—while collaborating across departments to keep all materials current, relevant, and consistent. Key Responsibilities Documentation Creation & Management Develop and update internal and external documentation, including company policies, procedures, manuals, project summaries, reference materials, and knowledge bases. Maintain and organize our client’s internal documentation library, ensuring materials remain accurate, up to date, and aligned with industry standards. Manage access control to ensure documentation is securely stored and accessible only to authorized individuals. Collaborate with a variety of departments, including Operations, Marketing, and Client Solutions, to gather information and validate content. Assist colleagues in creating, editing, and standardizing internal and external documentation, ensuring consistency and clarity of style and format. Support content writing for product sheets, presentations, blogs, newsletters, website content, user guides, and training materials. Process Improvement & Compliance Identify opportunities to enhance and streamline documentation practices and training processes across the company. Ensure all documentation complies with industry regulations, internal policies, and best practices. Stay informed about relevant industry standards and regulatory requirements to maintain best-in-class documentation processes. Qualifications and Skills Education & Experience Bachelor’s degree in Communications, English, Technical Writing, Information Management, Business Administration, or a related field (or equivalent experience). Technical Proficiency Proficiency in Microsoft Office Suite, document management software, and content collaboration tools. Experience with content management systems (CMS) and version control practices is a plus. Core Competencies Writing & Communication:
Demonstrated ability to create high-quality, clear, and concise documentation (writing samples required). Organizational Skills:
Strong time management with attention to detail and accuracy, ensuring timely updates of key documents. Collaboration & Adaptability:
Proven ability to work effectively with cross-functional teams, synthesize diverse inputs, and adapt to evolving needs. Analytical Thinking:
Skilled in analyzing and distilling complex concepts into understandable, accessible documentation for diverse audiences. Staffing Solutions USA, 9 West Broad Street, Suite 320, Stamford, CT 06902. p: 212.972.5100 | info@ssusa.com SSUSA is proud to be celebrating over 30 years of servicing information technology professionals.
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Job Description
Documentation Specialist Job Summary We are seeking an enthusiastic and detail-oriented
Documentation Specialist
to develop, manage, and maintain our client’s internal and client-facing documentation. The employee in this role will ensure the accuracy, accessibility, and security of company policies, procedures, knowledge, and resources. A primary responsibility of the Documentation Specialist is building and managing a structured internal resource library that centralizes critical company information. The Documentation Specialist will also support company-wide documentation initiatives—including presentations and content writing—while collaborating across departments to keep all materials current, relevant, and consistent. Key Responsibilities Documentation Creation & Management Develop and update internal and external documentation, including company policies, procedures, manuals, project summaries, reference materials, and knowledge bases. Maintain and organize our client’s internal documentation library, ensuring materials remain accurate, up to date, and aligned with industry standards. Manage access control to ensure documentation is securely stored and accessible only to authorized individuals. Collaborate with a variety of departments, including Operations, Marketing, and Client Solutions, to gather information and validate content. Assist colleagues in creating, editing, and standardizing internal and external documentation, ensuring consistency and clarity of style and format. Support content writing for product sheets, presentations, blogs, newsletters, website content, user guides, and training materials. Process Improvement & Compliance Identify opportunities to enhance and streamline documentation practices and training processes across the company. Ensure all documentation complies with industry regulations, internal policies, and best practices. Stay informed about relevant industry standards and regulatory requirements to maintain best-in-class documentation processes. Qualifications and Skills Education & Experience Bachelor’s degree in Communications, English, Technical Writing, Information Management, Business Administration, or a related field (or equivalent experience). Technical Proficiency Proficiency in Microsoft Office Suite, document management software, and content collaboration tools. Experience with content management systems (CMS) and version control practices is a plus. Core Competencies Writing & Communication:
Demonstrated ability to create high-quality, clear, and concise documentation (writing samples required). Organizational Skills:
Strong time management with attention to detail and accuracy, ensuring timely updates of key documents. Collaboration & Adaptability:
Proven ability to work effectively with cross-functional teams, synthesize diverse inputs, and adapt to evolving needs. Analytical Thinking:
Skilled in analyzing and distilling complex concepts into understandable, accessible documentation for diverse audiences. Staffing Solutions USA, 9 West Broad Street, Suite 320, Stamford, CT 06902. p: 212.972.5100 | info@ssusa.com SSUSA is proud to be celebrating over 30 years of servicing information technology professionals.
#J-18808-Ljbffr