Sligo Software Solutions Inc.
Mid-Level IT Support with Child Welfare
Sligo Software Solutions Inc., New York, New York, us, 10261
Title
Mid‑Level IT Support with Child Welfare Location
New York, New York Duration
24 Months Client
NY State – Office of Children & Family Services (OCFS) Job ID
SLG – 19 – 11052 Respond by
09/09/25 5:00 PM Description
Provide support for child welfare applications and initiatives. Duties
Day to day tasks to be performed by candidate include: Provide CONNECTIONS user support via in‑person, email and telephone Provide direct, on‑site instruction to individual users and small groups Provide instruction on newly released functionality Deliver presentations to line staff Monitor compliance with data entry requirements Review training materials Provide technical assistance with data warehouse Mandatory Requirements
Experience (5+ Years) Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms – beyond that of a Programmer. Requirements
This is an 100% Onsite 44 months of experience providing IT support in a Child Welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services. 44 months of experience providing implementation support services for new application builds in a child welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services. 44 months of experience providing on‑site user support for a large scale (15k + users) distributed child welfare application. Child welfare is defined as child protective, foster care / permanency or preventive services. 44 months of experience working on a large scale (15k+ users) roll out starting with a needs assessment, moving to production rollout and ending with ongoing support. Bachelor’s Degree Résumé Copy of Candidate Identification (i.e., Driver’s License/Green Card/Visa and Passport if applicable) Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)
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Mid‑Level IT Support with Child Welfare Location
New York, New York Duration
24 Months Client
NY State – Office of Children & Family Services (OCFS) Job ID
SLG – 19 – 11052 Respond by
09/09/25 5:00 PM Description
Provide support for child welfare applications and initiatives. Duties
Day to day tasks to be performed by candidate include: Provide CONNECTIONS user support via in‑person, email and telephone Provide direct, on‑site instruction to individual users and small groups Provide instruction on newly released functionality Deliver presentations to line staff Monitor compliance with data entry requirements Review training materials Provide technical assistance with data warehouse Mandatory Requirements
Experience (5+ Years) Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms – beyond that of a Programmer. Requirements
This is an 100% Onsite 44 months of experience providing IT support in a Child Welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services. 44 months of experience providing implementation support services for new application builds in a child welfare environment. Child welfare is defined as child protective, foster care / permanency or preventive services. 44 months of experience providing on‑site user support for a large scale (15k + users) distributed child welfare application. Child welfare is defined as child protective, foster care / permanency or preventive services. 44 months of experience working on a large scale (15k+ users) roll out starting with a needs assessment, moving to production rollout and ending with ongoing support. Bachelor’s Degree Résumé Copy of Candidate Identification (i.e., Driver’s License/Green Card/Visa and Passport if applicable) Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)
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