Zoetis, Inc
States considered: Washington DC, Northern Virginia, Southern Maryland.
Role Description The Diagnostics Solutions Consultant (DSC) is a field‑based customer‑facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests and associated products and services within an assigned U.S. sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention, achieve budgeted sales quotas within targeted accounts in the assigned territory, update and maintain sales funnel and customer profile data within the system, and collaborate with the other Zoetis colleagues to achieve goals and support the diagnostics business.
Anticipated travel within assigned territory as required (up to 60%-70%).
Must speak fluent English.
Position Responsibilities
Develop and maintain thorough understanding of diagnostic products and services.
Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. Extensive driving required along with periodic overnight travel (approximately 4-8 nights per month, depending on territory).
Document all customer and prospect interactions via the online system.
Transport equipment to customer and prospective customer locations.
Lift, set‑up and demonstrate diagnostic solutions, equipment and features.
Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”.
Secure purchase orders for diagnostic products and services.
Provide ongoing customer support, including assisting customers in person, over the phone and via email, with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services and interfacing as needed with sales, accounting and technical staff to ensure timely response to customer needs.
Work cooperatively with the Diagnostic Technical Specialists to ensure strong customer service and enhance utilization.
Generate new business and new business leads, including placing instruments in competitor accounts, academia and research settings and gathering referrals from existing customers.
Support billing and collection efforts.
Ability to safely lift and move 60 lbs.
Education and Experience
Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
Minimum of an associate’s degree (Bachelor’s degree preferred); preferably with a science or business emphasis or equivalent experience.
Technical Skills and Competencies
Exemplifies early adopter behaviors for rapid learning ability.
Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
Capably grows technical knowledge through relationships, creative solutions, and enhances customer loyalty.
Demonstrates expertise in veterinary terminology/science.
Demonstrated skills selling capital equipment in physician and/or veterinary clinics.
Skilled at making presentations (including financial presentations) at all levels. Ability to transport, set‑up and demonstrate equipment quickly and effectively.
Balances strategic and tactical business requirements.
Superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
Knows the competition and their value messaging.
Demonstrates an understanding of how strategies and tactics work in the marketplace.
Demonstrated organizational, prioritization, and time management skills.
Strong ability to multi‑task and work independently.
Valid driver’s license, clean driving record, auto insurance.
Full Time Regular Colleague
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the U.S. for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of non‑immigrant status and employment eligibility, considering factors such as availability of qualified U.S. workers. Individuals requiring sponsorship must disclose this fact.
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Role Description The Diagnostics Solutions Consultant (DSC) is a field‑based customer‑facing member of our sales team accountable for selling Zoetis diagnostic instruments, tests and associated products and services within an assigned U.S. sales territory. The DSC will also be accountable for building and maintaining customer relationships to maximize customer retention, achieve budgeted sales quotas within targeted accounts in the assigned territory, update and maintain sales funnel and customer profile data within the system, and collaborate with the other Zoetis colleagues to achieve goals and support the diagnostics business.
Anticipated travel within assigned territory as required (up to 60%-70%).
Must speak fluent English.
Position Responsibilities
Develop and maintain thorough understanding of diagnostic products and services.
Travel to offices of existing and prospective customers, with a target of 3-4 existing customers and 3-4 new business opportunities per day. Extensive driving required along with periodic overnight travel (approximately 4-8 nights per month, depending on territory).
Document all customer and prospect interactions via the online system.
Transport equipment to customer and prospective customer locations.
Lift, set‑up and demonstrate diagnostic solutions, equipment and features.
Clearly explain the uses and benefits of diagnostic products and services; answer questions; effectively communicate “value proposition”.
Secure purchase orders for diagnostic products and services.
Provide ongoing customer support, including assisting customers in person, over the phone and via email, with product, technical or service concerns, making periodic customer courtesy calls, keeping clients informed of new products and services and interfacing as needed with sales, accounting and technical staff to ensure timely response to customer needs.
Work cooperatively with the Diagnostic Technical Specialists to ensure strong customer service and enhance utilization.
Generate new business and new business leads, including placing instruments in competitor accounts, academia and research settings and gathering referrals from existing customers.
Support billing and collection efforts.
Ability to safely lift and move 60 lbs.
Education and Experience
Minimum of 4 years of demonstrated sales experience, or relevant technical/clinical experience, preferably in the medical, scientific, or healthcare industry.
Minimum of an associate’s degree (Bachelor’s degree preferred); preferably with a science or business emphasis or equivalent experience.
Technical Skills and Competencies
Exemplifies early adopter behaviors for rapid learning ability.
Absorbs and applies technical information and demonstrates skilled technical sales capabilities.
Capably grows technical knowledge through relationships, creative solutions, and enhances customer loyalty.
Demonstrates expertise in veterinary terminology/science.
Demonstrated skills selling capital equipment in physician and/or veterinary clinics.
Skilled at making presentations (including financial presentations) at all levels. Ability to transport, set‑up and demonstrate equipment quickly and effectively.
Balances strategic and tactical business requirements.
Superior understanding of current and possible future market trends, sales initiatives, and information affecting the business and organization.
Knows the competition and their value messaging.
Demonstrates an understanding of how strategies and tactics work in the marketplace.
Demonstrated organizational, prioritization, and time management skills.
Strong ability to multi‑task and work independently.
Valid driver’s license, clean driving record, auto insurance.
Full Time Regular Colleague
Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at zoetiscolleagueservices@zoetis.com to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the U.S. for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of non‑immigrant status and employment eligibility, considering factors such as availability of qualified U.S. workers. Individuals requiring sponsorship must disclose this fact.
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