Remote IT Support Specialist: AI & SaaS Escalations

A leading technology organization seeks an IT Support Specialist to join its Escalations team. This fully remote role involves identifying and troubleshooting complex IT issues, particularly related to generative AI tools. The ideal candidate will have a Bachelor's degree and at least five years of IT support experience, with expertise in Mac, Windows, and Linux. Collaboration with cross-functional teams is essential, providing support for various platforms while adhering to compliance policies. #J-18808-Ljbffr