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Incrementum

CRM Admin - Database

Incrementum, Poland, New York, United States

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Senior CRM Administrator We are looking for a process-forward, eager-to-learn to join our Revenue Operations team. We expect you to have a Salesforce Admin Certification or relevant HubSpot certifications and be excited about helping our clients reach their data and revenue goals.

Ideally, we are looking for someone who has experience working with Salesforce and HubSpot in an admin capacity and desires to grow their career in the CRM space. A successful candidate needs to be a critical thinker and problem-solver, able to learn quickly and self-starting and goal-oriented.

Requirements

Experience with any CRM and a desire to work within multiple systems.

Comfortable learning new software with quick grasp of technical concepts.

Develop and maintain low-code automations & processes using our established toolset.

Troubleshoot and resolve technical issues.

Provide technical support to the internal team, including resolving escalated cases from the member support team.

Document technical processes and procedures for low-code development.

Stay up-to-date on the latest advancements and best practices in low-code development.

Ability to work on multiple projects simultaneously.

C1 or C2 English proficiency level.

Resume and LinkedIn Profile in English showcasing experience in chronological order.

Qualifications

Bachelor's degree in a technical discipline or equivalent professional experience.

4+ years of experience with CRM platforms such as Salesforce Sales Cloud and HubSpot.

Up to 2 years of experience working with low-code development platforms.

Strong analytical and problem-solving skills.

Excellent communication and collaboration skills.

Ability to work independently and as part of a team.

A passion for learning and staying current with new technologies.

Technical Skills (Preferred)

Experience with popular low-code platforms (Make, Zapier and Salesforce Flow).

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