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Ostby & Associates, Inc.

Insurance account representative customer service

Ostby & Associates, Inc., Moorhead, Minnesota, United States, 56563

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Benefits

Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Join Our Award-Winning Team at Ostby & Associates, Inc. in Moorhead, MN! Job Summary: Are you a people person who thrives in a fast-paced environment? Do you have a knack for upselling and a passion for achieving goals? If so, we want you on our team! No prior insurance experience is necessary – we provide comprehensive, free training in our local office. This position offers a competitive salary, plus commission and bonuses for upselling. Key Responsibilities

Provide insurance quotes for new clients after training. Develop rapport with clients and follow up on leads. Upsell products to current clients to earn commission. Assist in planning and executing client appreciation events. Key Qualities

Driven, ambitious, and competitive. High energy and goal-oriented. Insurance License

After 60 days, you'll take an insurance license training course and pass the state exam (expenses covered by us). Must meet state requirements for obtaining a license (background check required). Qualifications

Minimum 2 years of customer service experience in a retail, office, bank, or similar environment. We prefer applicants who have been shift lead, assistant manager, or run a customer service counter. High school diploma or GED required. Proficient with multi-line phone systems, printers, copiers, scanners, and Microsoft Office (Word, Excel, Outlook, Teams). Strong written and verbal communication skills. Excellent problem-solving abilities and customer-focused approach. Highly organized with attention to detail. Self-starter with a competitive spirit. Work Environment

Full-time, Monday to Friday, 8:00 AM to 5:00 PM. No evenings, weekends, or holidays. Option to work remotely on snow days when Moorhead Schools are closed. This will not become a remote position. Compensation and Benefits

Competitive salary based on experience. Performance-based bonuses and commissions. Comprehensive benefits package. Every other Friday off in the summer if agency goals are being reached. Opportunities for professional development and career advancement. About Our Team

We are a dynamic team of four, including our agency owner, manager, and customer service professionals. Established in Moorhead since 1996 with a strong client base. We value fun and teamwork, and frequently have coffee or lunches brought in to share. Ostby & Associates, Inc. is an independently owned & operated branch of American Family Insurance. Start Date

This position will start as soon as we find the right candidate. We are excited to meet you! Apply today. Feel free to adjust any details to better fit your needs!

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