Alera Group, Inc.
Remote IT Service Desk Analyst I - O365/VDI Support
Alera Group, Inc., Deerfield, Illinois, United States, 60063
A leading insurance firm is seeking an IT Service Desk Analyst 1 to provide technical support and manage user accounts. The ideal candidate will have 1-2 years of IT support experience and strong skills in Active Directory and O365 applications. Responsibilities include troubleshooting network issues, managing tickets, and sharing knowledge with clients and colleagues. This full-time role offers a flexible schedule and comprehensive benefits, including medical and dental insurance. Salary range is $50,000 to $65,000 per year.
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