Remoteworldwide is hiring: Senior User Researcher in Mission

Conduct strategic research initiatives that shape company direction Partner with product teams on high-stakes decisions requiring research evidence Synthesize insights across all customer touchpoints monthly Present findings to executive team when needed Build and evolve research roadmap aligned with company OKRs Research Operations (50%) Build and maintain research repository and insight management system Create research templates and playbooks for common study types Train PMs and designers on research methods through workshops and 1:1 coaching to maintain quality standards Manage research tools and participant recruitment infrastructure Measure and improve research velocity and impact metrics What We Look For Impact: Demonstrated ability to drive business impact through research and systems Mission alignment: Passionate about making crypto/fintech accessible to everyone Trust: Intellectual honesty, low ego, challenges assumptions constructively Communication: Translates complex findings into actionable insights for all audiences Role-specific 5+ years user research experience with a strong portfolio; comfortable in high-ambiguity, fast-paced environments Expert qualitative interviewer; strong survey and quantitative skills and can pair research with product analytics/experiments Delivers crisp, actionable insights and reusable artifacts (personas, frameworks) that teams actually use Synthesizes signals from research, analytics, CX, and sales into cohesive direction for product Has built or significantly improved research operations (repos, workflows, intake) with systems for tracking insight adoption/impact Motivated to design and own new research operations systems on a growing product team to enable non-researchers to run safe, useful studies with clear guardrails Fluent with modern research and analytics tools (e.g., Dovetail/UserTesting, survey + product analytics, Figma/Notion/Slack, AI tools for analysis/synthesis) Fintech/crypto or DeFi experience is a strong plus CoinTracker enables consumers and businesses to seamlessly track their cryptocurrency portfolio, investment performance, taxes, and more. #J-18808-Ljbffr