Sansone Auto Mall
Service Advisor
Company Description
Sansone Auto Mall, located in the NY metropolitan area, is a leading group of reputable dealerships, delivering exceptional service for over 50 years. Known for prioritizing customer satisfaction, Sansone offers a wide range of new vehicles from brands like Toyota, Nissan, Hyundai, Kia, Mazda, Chrysler, Jeep, and Dodge, as well as certified pre‑owned cars. Beyond sales, Sansone provides a one‑stop shop for vehicle servicing and parts, maintaining a commitment to putting customers first.
Role Description
This is a full‑time, on‑site role for Service Advisors at Sansone Auto Mall, based in Newark, NJ. In this role, you will provide outstanding customer service by addressing client needs, guiding them through service processes, and ensuring satisfaction. Service Advisors will act as the primary point of contact between customers and technicians, communicating recommendations and updates regarding vehicle repairs and maintenance.
Qualifications
Strong customer‑facing skills, including Customer Service, Customer Satisfaction, and Customer‑focused Service experience
Excellent Communication skills to effectively convey information between customers and service technicians
Knowledge or experience in Aftersales or service‑related roles is preferable
Ability to manage multiple priorities while maintaining a professional demeanor
Proficiency in using customer management systems or service scheduling software is a plus
Prior experience in the automotive service industry is an advantage
Seniority level
Entry level
Employment type
Full‑time
Industries
Automotive
Referrals increase your chances of interviewing at Sansone Auto Mall by 2x
Get notified about new Service Advisor jobs in
Newark, NJ .
#J-18808-Ljbffr
Sansone Auto Mall, located in the NY metropolitan area, is a leading group of reputable dealerships, delivering exceptional service for over 50 years. Known for prioritizing customer satisfaction, Sansone offers a wide range of new vehicles from brands like Toyota, Nissan, Hyundai, Kia, Mazda, Chrysler, Jeep, and Dodge, as well as certified pre‑owned cars. Beyond sales, Sansone provides a one‑stop shop for vehicle servicing and parts, maintaining a commitment to putting customers first.
Role Description
This is a full‑time, on‑site role for Service Advisors at Sansone Auto Mall, based in Newark, NJ. In this role, you will provide outstanding customer service by addressing client needs, guiding them through service processes, and ensuring satisfaction. Service Advisors will act as the primary point of contact between customers and technicians, communicating recommendations and updates regarding vehicle repairs and maintenance.
Qualifications
Strong customer‑facing skills, including Customer Service, Customer Satisfaction, and Customer‑focused Service experience
Excellent Communication skills to effectively convey information between customers and service technicians
Knowledge or experience in Aftersales or service‑related roles is preferable
Ability to manage multiple priorities while maintaining a professional demeanor
Proficiency in using customer management systems or service scheduling software is a plus
Prior experience in the automotive service industry is an advantage
Seniority level
Entry level
Employment type
Full‑time
Industries
Automotive
Referrals increase your chances of interviewing at Sansone Auto Mall by 2x
Get notified about new Service Advisor jobs in
Newark, NJ .
#J-18808-Ljbffr