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Appworks

Senior Business Analyst

Appworks, Atlanta, GA, US, 30383

Duration: Full Time

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Serve as a liaison between the business partners and the development team to provide technical solutions that meet user needs.

Elicit, analyze, and document business requirements through workshops, interviews, and other techniques.

Develop use cases, functional specifications, user stories (JIRA), and process flow diagrams (Lucidchart).

Identify project milestones and ensure timelines and budgets are maintained.

Conduct user acceptance testing (UAT) and create end-user documentation and training materials.

Participate in all phases of the Software Development Lifecycle (SDLC).

Create and maintain workflow charts, diagrams, and screen designs.

Articulate and document data flow concepts and ensure alignment between technical and business users.

Responsibilities

  • Serve as a liaison between the business partners and the development team to provide technical solutions that meet user needs.

  • Elicit, analyze, and document business requirements through workshops, interviews, and other techniques.

  • Develop use cases, functional specifications, user stories (JIRA), and process flow diagrams (Lucidchart).

  • Identify project milestones and ensure timelines and budgets are maintained.

  • Conduct user acceptance testing (UAT) and create end-user documentation and training materials.

  • Participate in all phases of the Software Development Lifecycle (SDLC).

  • Create and maintain workflow charts, diagrams, and screen designs.

  • Articulate and document data flow concepts and ensure alignment between technical and business users.


Core Competencies

  • Strong communication and facilitation skills.

  • Critical thinking and problem-solving ability.

  • Deep understanding of SDLC, Agile, and Waterfall methodologies.

  • Strong grasp of business processes and systems integration.


Minimum Qualifications

  • Bachelors degree in Computer Science, Information Systems, or related field (or equivalent experience).

  • 3+ years of experience on data integration projects.

  • 2+ years of experience with requirements gathering, documentation, and UAT.

  • Experience defining API service calls (request/response formats).

  • Ability to create and explain data flow diagrams and system integration concepts.


Preferred Qualifications

  • Experience with Lucidchart and JIRA.

  • Prior experience in state or local government, especially in the Georgia Criminal Justice System.

  • Project Management certification (PMP) or ITIL Foundation certification.

  • Experience with Agile, Scrum, and Waterfall methodologies.


Seniority level
  • Seniority level
    Mid-Senior level

Employment type
  • Employment type
    Full-time

Job function
  • Job function
    Sales, General Business, and Education
  • Industries
    Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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