Tier4 Group
Duration: Approximately 1 month
Start Date: As soon as possible
We are seeking an experienced Collections Specialist on a temporary basis to support coverage during a leave of absence. This role will manage a stable, well‑maintained portfolio and play a key role in maintaining strong client relationships while ensuring timely payment activity.
This is a hands‑on position ideal for someone who can hit the ground running, thrives in a collaborative yet performance‑driven environment, and brings a professional, customer‑focused approach to collections.
Key Responsibilities
Manage a designated portfolio of customer accounts, primarily focused on 60‑day aging invoices
Conduct proactive client outreach via phone and email to obtain payment status updates
Provide remittance and payment updates to internal treasury and finance teams
Maintain accurate documentation within the collections and vendor management systems
Support project‑based and ad hoc tasks as needed during the assignment
Partner cross‑functionally to ensure smooth cash application and account resolution
Required Qualifications & Experience
Proven experience in direct/first‑party collections
Strong customer service mindset with the ability to communicate professionally and effectively by phone and email
Working knowledge of collections or vendor management platforms (training provided on internal tools as needed)
Strong Excel skills and proficiency with Microsoft Office and Teams
Ability to work independently, prioritize effectively, and adapt quickly in a fast‑paced environment
Comfortable asking questions, seeking clarity, and collaborating with teammates
Seniority level
Associate
Employment type
Contract
Job function
Accounting/Auditing and Customer Service
Industries
Staffing and Recruiting
#J-18808-Ljbffr
Start Date: As soon as possible
We are seeking an experienced Collections Specialist on a temporary basis to support coverage during a leave of absence. This role will manage a stable, well‑maintained portfolio and play a key role in maintaining strong client relationships while ensuring timely payment activity.
This is a hands‑on position ideal for someone who can hit the ground running, thrives in a collaborative yet performance‑driven environment, and brings a professional, customer‑focused approach to collections.
Key Responsibilities
Manage a designated portfolio of customer accounts, primarily focused on 60‑day aging invoices
Conduct proactive client outreach via phone and email to obtain payment status updates
Provide remittance and payment updates to internal treasury and finance teams
Maintain accurate documentation within the collections and vendor management systems
Support project‑based and ad hoc tasks as needed during the assignment
Partner cross‑functionally to ensure smooth cash application and account resolution
Required Qualifications & Experience
Proven experience in direct/first‑party collections
Strong customer service mindset with the ability to communicate professionally and effectively by phone and email
Working knowledge of collections or vendor management platforms (training provided on internal tools as needed)
Strong Excel skills and proficiency with Microsoft Office and Teams
Ability to work independently, prioritize effectively, and adapt quickly in a fast‑paced environment
Comfortable asking questions, seeking clarity, and collaborating with teammates
Seniority level
Associate
Employment type
Contract
Job function
Accounting/Auditing and Customer Service
Industries
Staffing and Recruiting
#J-18808-Ljbffr