Scheels
Join to apply for the
Gun Customer Service
role at
Scheels
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities
Accurately and efficiently process customer transactions through registers to itemize and total customer purchases
Collect payment in form of cash, check or credit from customers, provide accurate change, and issue the transaction receipt
Record daily transactions from cash register to balance drawer by counting money at the beginning and end of each shift
Maintain orderly appearance of personal work space and surrounding areas
Assist in entering & processing NICS firearm background checks
Assist with gun room housekeeping
Carry multiple gun boxes up & down stairs
Walk multiple customers across the catwalk to the escalators
Read, write and comprehend simple instructions, short correspondence and memos
Demonstrate multitasking, organization, attention to detail and problem solving skills
Use Microsoft Office programs such as Word, Publisher, Excel and Google Docs
Calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
Promote the Scheels Visa Rewards card and explain all benefits clearly
Have excellent written and verbal communication skills
Complete basic mathematical equations
Handle problems involving several concrete variables in standardized situations
Assist with all other duties as assigned
Ensure all paperwork for firearm sales including, but not limited to, form 4473, licensing, and background checks are completed accurately and thoroughly
Requirements Customer Service
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Have a genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistently eager to listen, learn, apply knowledge and accept critical feedback
Adapt to a changing work environment
Apply concepts of basic math, grammar, punctuation and spelling
Dress Code
Meet Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
Demonstrate pride and ownership of work while meeting expected deadlines
Education & Experience The ideal candidate will have a high school diploma or GED; and/or 1-3 months of cashiering experience.
Physical Requirements / Lifting Requirements Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Seniority level Entry level
Employment type Part-time
Job function
Other
Retail
Referrals increase your chances of interviewing at Scheels by 2x.
#J-18808-Ljbffr
Gun Customer Service
role at
Scheels
Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.
SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career.
Responsibilities
Accurately and efficiently process customer transactions through registers to itemize and total customer purchases
Collect payment in form of cash, check or credit from customers, provide accurate change, and issue the transaction receipt
Record daily transactions from cash register to balance drawer by counting money at the beginning and end of each shift
Maintain orderly appearance of personal work space and surrounding areas
Assist in entering & processing NICS firearm background checks
Assist with gun room housekeeping
Carry multiple gun boxes up & down stairs
Walk multiple customers across the catwalk to the escalators
Read, write and comprehend simple instructions, short correspondence and memos
Demonstrate multitasking, organization, attention to detail and problem solving skills
Use Microsoft Office programs such as Word, Publisher, Excel and Google Docs
Calculate figures and amounts such as discounts, interest, commissions, proportions and percentages
Promote the Scheels Visa Rewards card and explain all benefits clearly
Have excellent written and verbal communication skills
Complete basic mathematical equations
Handle problems involving several concrete variables in standardized situations
Assist with all other duties as assigned
Ensure all paperwork for firearm sales including, but not limited to, form 4473, licensing, and background checks are completed accurately and thoroughly
Requirements Customer Service
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Culture
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Have a genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistently eager to listen, learn, apply knowledge and accept critical feedback
Adapt to a changing work environment
Apply concepts of basic math, grammar, punctuation and spelling
Dress Code
Meet Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Efficiency
Demonstrate pride and ownership of work while meeting expected deadlines
Education & Experience The ideal candidate will have a high school diploma or GED; and/or 1-3 months of cashiering experience.
Physical Requirements / Lifting Requirements Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.
Benefits To see a full list of benefit offerings from Scheels visit scheels.com/careers
EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
Seniority level Entry level
Employment type Part-time
Job function
Other
Retail
Referrals increase your chances of interviewing at Scheels by 2x.
#J-18808-Ljbffr