Floor & Decor
Design Consultant
Floor & Decor is seeking a Design Consultant to provide expert design support to customers in the showroom.
Base Pay This role has a minimum base pay of $15.00 per hour with higher starting pay available based on experience.
Purpose The Design Consultant is the entry point into design and is responsible for engaging customers on the sales floor, supporting their design projects, and conducting design appointments to determine design needs in the selection of tile, wood, stone, and accessory products. The Design Consultant will partner with store leaders to maximize sales goals and expand the design services brand.
Minimum Eligibility Requirements
1+ years of retail/customer service experience
High school diploma or GED
Proficient in basic mathematical skills
Must be self‑motivated and able to multi‑task in a fast‑paced environment
Basic computer knowledge, including Microsoft Office suite
Internal candidates: minimum 6 months with Floor & Decor
Essential Functions
Greet store customers in a helpful manner and support design walk‑in needs.
Schedule design appointments for existing and potential customers, building clientele through networking and referrals.
Provide tile, wood, stone and accessory advice to homeowners, interior designers, and builders for residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions.
Manage multiple, simultaneous customer projects through all phases with accuracy, timeliness and consistent follow‑up, using company communication tools and email.
Collaborate with store leadership and employees to manage projects from inquiry to installation and meet sales and other goals.
Support company initiatives by modeling and coaching best practices with store employees.
Use design applications such as Salesforce, proprietary online design appointment scheduler, and MyProject.
Perform other duties as assigned.
Working Conditions (travel, hours, environment)
Limited travel may be required by car.
Frequent exposure to a warehouse environment and moving vehicles; noise level typically moderate to noisy.
Physical/Sensory Requirements Medium work – ability to exert 20–50 pounds of force occasionally, 10–25 pounds frequently, or greater than negligible up to 10 pounds continuously; lifting, carrying, pushing, pulling, handling, standing, walking, reaching, climbing, or stooping as needed.
Store Hours Monday – Friday: 7:00 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM
Pickup Hours Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM
Benefits & Rewards Bonus opportunities & career advancement at every level; 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program; Medical, Dental, Vision, Life and other insurance plans (subject to eligibility).
Work‑life Balance, Including
Paid vacation and sick time for eligible associates.
Paid holidays plus a personal holiday.
Paid Volunteer Time Off that starts on Day 1.
Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Seniority Level Entry level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industries Retail
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Base Pay This role has a minimum base pay of $15.00 per hour with higher starting pay available based on experience.
Purpose The Design Consultant is the entry point into design and is responsible for engaging customers on the sales floor, supporting their design projects, and conducting design appointments to determine design needs in the selection of tile, wood, stone, and accessory products. The Design Consultant will partner with store leaders to maximize sales goals and expand the design services brand.
Minimum Eligibility Requirements
1+ years of retail/customer service experience
High school diploma or GED
Proficient in basic mathematical skills
Must be self‑motivated and able to multi‑task in a fast‑paced environment
Basic computer knowledge, including Microsoft Office suite
Internal candidates: minimum 6 months with Floor & Decor
Essential Functions
Greet store customers in a helpful manner and support design walk‑in needs.
Schedule design appointments for existing and potential customers, building clientele through networking and referrals.
Provide tile, wood, stone and accessory advice to homeowners, interior designers, and builders for residential and commercial projects.
Design and sell complete, functional and aesthetically appealing solutions.
Manage multiple, simultaneous customer projects through all phases with accuracy, timeliness and consistent follow‑up, using company communication tools and email.
Collaborate with store leadership and employees to manage projects from inquiry to installation and meet sales and other goals.
Support company initiatives by modeling and coaching best practices with store employees.
Use design applications such as Salesforce, proprietary online design appointment scheduler, and MyProject.
Perform other duties as assigned.
Working Conditions (travel, hours, environment)
Limited travel may be required by car.
Frequent exposure to a warehouse environment and moving vehicles; noise level typically moderate to noisy.
Physical/Sensory Requirements Medium work – ability to exert 20–50 pounds of force occasionally, 10–25 pounds frequently, or greater than negligible up to 10 pounds continuously; lifting, carrying, pushing, pulling, handling, standing, walking, reaching, climbing, or stooping as needed.
Store Hours Monday – Friday: 7:00 AM – 8:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM
Pickup Hours Monday – Friday: 7:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 10:00 AM – 6:00 PM
Benefits & Rewards Bonus opportunities & career advancement at every level; 401k with company match, Employee Stock Purchase Plan, and Referral Bonus Program; Medical, Dental, Vision, Life and other insurance plans (subject to eligibility).
Work‑life Balance, Including
Paid vacation and sick time for eligible associates.
Paid holidays plus a personal holiday.
Paid Volunteer Time Off that starts on Day 1.
Equal Employment Opportunity Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.
Seniority Level Entry level
Employment Type Full‑time
Job Function Design, Art/Creative, and Information Technology
Industries Retail
Referrals increase your chances of interviewing at Floor & Decor by 2x.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr