Moore Cadillac Chantilly
Corporate Recruiter at Moore Automotive Companies
Moore Cadillac of Chantilly
is looking to add a
Service Advisor Trainee
to our team. We offer our associates a team environment, great benefits and ongoing training and support. Growth opportunities are available! If you are in alignment with our values of integrity, transparency, professionalism and teamwork – now might be the time for you to accelerate your career as part of the best company in automotive retail. When graduating to full time advisor, you can make on average between
$60k-$100K
This is a Monday-Friday schedule with rotating Saturdays.
Benefits
Health insurance, Dental insurance, Vision, Life, Disability insurance
401(k) with company match
Professional work environment, with job training and advancement opportunities
Paid Time Off
Employee discount programs
Referral programs
Responsibilities
Greets all customers promptly; provides timely professional service.
Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sells additional services when appropriate.
Estimates cost and completion time/settles customer accounts.
Communicates with customer about status of work.
Coordinates activities to ensure repair work is fixed right the first time and completed on time.
Obtains the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Inspects every finished repair order for proper completion, and pricing accuracy, and legibility.
Meets or exceeds goals for add-on sales.
Meets or exceeds OEM Customer Satisfaction Index expectations
Identifies repeat customers/first time customer and treats them accordingly.
Contacts customers to remind them of service appointments and/or when scheduled maintenance is due.
Answers incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
Promptly addresses and resolves customer viewpoint and service follow-up issues.
Qualifications
Sales skills with a focus on upselling
Valid driver's license
License/Certification
Driver’s License (Required)
Ability to Commute
Chantilly, VA 20152 (Required)
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Retail Motor Vehicles
Referrals increase your chances of interviewing at Moore Cadillac Chantilly by 2x
Get notified about new Service Advisor jobs in
Chantilly, VA .
#J-18808-Ljbffr
is looking to add a
Service Advisor Trainee
to our team. We offer our associates a team environment, great benefits and ongoing training and support. Growth opportunities are available! If you are in alignment with our values of integrity, transparency, professionalism and teamwork – now might be the time for you to accelerate your career as part of the best company in automotive retail. When graduating to full time advisor, you can make on average between
$60k-$100K
This is a Monday-Friday schedule with rotating Saturdays.
Benefits
Health insurance, Dental insurance, Vision, Life, Disability insurance
401(k) with company match
Professional work environment, with job training and advancement opportunities
Paid Time Off
Employee discount programs
Referral programs
Responsibilities
Greets all customers promptly; provides timely professional service.
Provides excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns, and sells additional services when appropriate.
Estimates cost and completion time/settles customer accounts.
Communicates with customer about status of work.
Coordinates activities to ensure repair work is fixed right the first time and completed on time.
Obtains the customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Inspects every finished repair order for proper completion, and pricing accuracy, and legibility.
Meets or exceeds goals for add-on sales.
Meets or exceeds OEM Customer Satisfaction Index expectations
Identifies repeat customers/first time customer and treats them accordingly.
Contacts customers to remind them of service appointments and/or when scheduled maintenance is due.
Answers incoming telephone calls promptly, courteously, and makes every effort to satisfy the caller’s inquiry.
Promptly addresses and resolves customer viewpoint and service follow-up issues.
Qualifications
Sales skills with a focus on upselling
Valid driver's license
License/Certification
Driver’s License (Required)
Ability to Commute
Chantilly, VA 20152 (Required)
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
Retail Motor Vehicles
Referrals increase your chances of interviewing at Moore Cadillac Chantilly by 2x
Get notified about new Service Advisor jobs in
Chantilly, VA .
#J-18808-Ljbffr