Crash Champions
Crash Champions
is one of the fastest-growing and most exciting brands in the industry, and the largest founder‑led multi‑shop operator (MSO) of high‑quality collision repair services in the U.S. The company also operates the growing Crash Champions LUXE | EV Certified brand of high‑line and luxury EV repair centers, servicing customers at more than 650 state‑of‑the‑art locations in 38 states. Founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert, Crash Champions has anchored its vision on delivering superior collision repair service with a People‑First philosophy.
Responsibilities
Educate customers on the vehicle repair process, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write final estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in‑process QC.
Keep every customer fully informed and updated on the status of their vehicle, providing the best possible experience.
Pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier specific requirements are complete.
Qualifications
Customer Service Skills.
Organization and multi‑tasking skills, good time management, and the ability to adapt easily to a fast‑paced environment.
Knowledge of dealing with insurance partners preferred.
Ability to handle fast paced environments.
Knowledge of multiple estimating systems, CCC ONE preferred, Mitchell & Audatex.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Compensation Posted Min Pay Rate: USD $66,690.00/Yr. Posted Max Pay Rate: USD $155,000.00/Yr. Compensation ranges are inclusive of monthly sales incentive bonuses and represent the average range for a typical full‑time employee in this position.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Motor Vehicle Manufacturing
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is one of the fastest-growing and most exciting brands in the industry, and the largest founder‑led multi‑shop operator (MSO) of high‑quality collision repair services in the U.S. The company also operates the growing Crash Champions LUXE | EV Certified brand of high‑line and luxury EV repair centers, servicing customers at more than 650 state‑of‑the‑art locations in 38 states. Founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert, Crash Champions has anchored its vision on delivering superior collision repair service with a People‑First philosophy.
Responsibilities
Educate customers on the vehicle repair process, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write final estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in‑process QC.
Keep every customer fully informed and updated on the status of their vehicle, providing the best possible experience.
Pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions in the file, and ensure carrier specific requirements are complete.
Qualifications
Customer Service Skills.
Organization and multi‑tasking skills, good time management, and the ability to adapt easily to a fast‑paced environment.
Knowledge of dealing with insurance partners preferred.
Ability to handle fast paced environments.
Knowledge of multiple estimating systems, CCC ONE preferred, Mitchell & Audatex.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Compensation Posted Min Pay Rate: USD $66,690.00/Yr. Posted Max Pay Rate: USD $155,000.00/Yr. Compensation ranges are inclusive of monthly sales incentive bonuses and represent the average range for a typical full‑time employee in this position.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Motor Vehicle Manufacturing
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