Crash Champions
About Crash Champions
Crash Champions is the largest founder‑led multi‑shop operator of high‑quality collision repair service in the U.S. With over 650 state‑of‑the‑art locations in 38 states and the growing Crash Champions LUXE | EV Certified brand, we serve customers nationwide. Founded in 1999, our vision has always been that delivering superior collision repair service is about People First. We Champion People.
Responsibilities
Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write full estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in‑process QC.
Keep every customer fully informed and updated on the status of their vehicle, providing the best possible experience.
Pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions, and ensure carrier‑specific requirements are complete.
Qualifications
Customer Service skills.
Strong organization and multi‑tasking skills with good time management; ability to adapt in a fast‑paced environment.
Knowledge of working with insurance partners preferred.
Experience with multiple estimating systems, CCC ONE preferred, Mitchell & Audatex.
Benefits
Medical, Dental, Vision, and Group Life Insurance.
Disability Insurance.
401(k) Retirement Plan with match.
Referral Bonus (“Cash From Crash”).
5 Paid Holidays.
We are committed to providing competitive compensation. Compensation ranges listed are the average for a typical full‑time employee in this position:
Posted Min Pay Rate
$65,000.00/Yr;
Posted Max Pay Rate
$127,255.00/Yr.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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Responsibilities
Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write full estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions' quality standards by performing in‑process QC.
Keep every customer fully informed and updated on the status of their vehicle, providing the best possible experience.
Pull and review all data procedures for/with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions, and ensure carrier‑specific requirements are complete.
Qualifications
Customer Service skills.
Strong organization and multi‑tasking skills with good time management; ability to adapt in a fast‑paced environment.
Knowledge of working with insurance partners preferred.
Experience with multiple estimating systems, CCC ONE preferred, Mitchell & Audatex.
Benefits
Medical, Dental, Vision, and Group Life Insurance.
Disability Insurance.
401(k) Retirement Plan with match.
Referral Bonus (“Cash From Crash”).
5 Paid Holidays.
We are committed to providing competitive compensation. Compensation ranges listed are the average for a typical full‑time employee in this position:
Posted Min Pay Rate
$65,000.00/Yr;
Posted Max Pay Rate
$127,255.00/Yr.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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