Hach & Rose, LLP
One of New York’s top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. This position is onsite. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.
Benefits
401(k)
Competitive salary
Health insurance
Paid time off
Responsibilities
Communicating with clients
Screening incoming calls
Filing no‑fault applications
Obtaining signatures and other essential qualifiers from clients
Qualifications
Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files
Bilingual only, Spanish
Strong listening, written and verbal communication skills; accuracy in work and communication
Ability to console and advise distressed callers
Ability to maintain confidentiality of information; read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff
Superior organizational and time management skills
Ability to multi‑task in a fast‑paced, high‑volume and dynamic office environment
Strong work ethic and professional disposition
Strong attention to detail and highly motivated
Achieve a high level of productivity
Ability to learn the firm’s case management database and to utilize it consistently and efficiently. Preferred knowledge of Smart Advocate, Outlook, Work and Excel
Schedule Full Time - On Site
Monday - Friday 8:00 AM - 4:00 PM
Experience
Law Office: 1 year (Required)
Personal Injury: 1 year (Required)
Language
Spanish fluently (Required)
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Law Practice
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Benefits
401(k)
Competitive salary
Health insurance
Paid time off
Responsibilities
Communicating with clients
Screening incoming calls
Filing no‑fault applications
Obtaining signatures and other essential qualifiers from clients
Qualifications
Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files
Bilingual only, Spanish
Strong listening, written and verbal communication skills; accuracy in work and communication
Ability to console and advise distressed callers
Ability to maintain confidentiality of information; read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff
Superior organizational and time management skills
Ability to multi‑task in a fast‑paced, high‑volume and dynamic office environment
Strong work ethic and professional disposition
Strong attention to detail and highly motivated
Achieve a high level of productivity
Ability to learn the firm’s case management database and to utilize it consistently and efficiently. Preferred knowledge of Smart Advocate, Outlook, Work and Excel
Schedule Full Time - On Site
Monday - Friday 8:00 AM - 4:00 PM
Experience
Law Office: 1 year (Required)
Personal Injury: 1 year (Required)
Language
Spanish fluently (Required)
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Law Practice
#J-18808-Ljbffr