Urban Resource Institute (URI)
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Position Overview The Intake Specialist (IS) will support the efforts of the Centralized Intake Program with a special focus on the Bronx and Manhattan. The Centralized Intake Program resides in the Justice Initiatives (JI) department to standardize our intake process for the JI programs and create a trauma‑informed process for participants. The IS will do outreach, intakes, risk assessments, and screenings for the Justice Initiatives programs with particular focus on outreach and intake within our Domestic Violence (DV) and Homeless Family shelters located in NYC. They will provide additional support to the Legal Education and Advocacy Program (LEAP), the Economic Empowerment Program (EEP), Abusive Partner Intervention Program (APIP), and the People and Animals Living Safely program (PALS) as needed. Outreach and intakes will involve potential participants who are currently residing in a shelter, in the community, or at court‑based sites.
Salary $39,000 – $45,000
Major Duties and Responsibilities
Conduct universal intake along with risk assessments, screenings, supplemental intakes and provide referrals and resource coordination in a client‑centered and trauma‑informed way to support potential participant’s needs and their goals for participating in the program.
Partner closely with the APIP team to do outreach and intakes for their programs.
Schedule initial interviews, either in person or by phone directly with the participant.
Evaluate participant’s information against program eligibility guidelines to determine if they are eligible for services.
Collaborate with the teams to ensure continuity of services across programs.
Provide outreach and informational sessions to service providers, court‑based workers, and potential participants including at the FJCs and shelters.
Actively outreach to other NYC and Westchester‑based non‑profits and community spaces to create new partnerships for referrals and to support as many survivors and participants in accessing services as possible.
Meet weekly with Manager for supervision and perform other duties assigned by the Program Manager.
Collaborate closely with other Justice Initiative program leaders and staff along with other program divisions within URI.
Input and maintain accurate data collection in a timely fashion.
Collaborate in providing accurate data reporting to funders and city organizations.
Support program leaders in any reports for funders.
Other
Stay up to date with innovations in the field.
Participate in regular staff meetings and training.
Attend coalitions, taskforces, working groups and committees.
Other duties as requested based on department, program, and/or organizational needs.
Specifications for Education/Certifications/Licenses
Bachelor’s degree in counseling, psychology, social work, or a related human services field with at least one year of experience.
Bilingual (English/Spanish) preferred.
Required Knowledge, Skills, and Experience
One year working with survivors of domestic or gender‑based violence or trafficking survivors.
Commitment to the vision and mission of Urban Resource Institute.
Demonstrated passion and commitment to public interest and an understanding of trauma‑informed, anti‑oppressive, and culturally responsive services.
Strong understanding of the safety needs of survivors of violence.
Familiarity with NYC public benefits and shelter systems.
Deep understanding of strength‑based and survivor‑centered approaches.
Strong writing and public speaking skills; ability to manage and organize multiple projects in a busy, pressured environment.
Experience collaborating across programs and external sectors.
Demonstrated sensitivity and knowledge of domestic violence within and against disenfranchised communities, including individuals who identify as LGBTIQ+, HIV‑affected, the elderly and individuals with mental health issues.
Demonstrated trauma‑informed and anti‑oppressive approach when working with survivors of domestic and gender‑based violence.
Highly motivated, able to work independently and in a team, assess priorities, take initiative, manage multiple assignments, and meet deadlines.
Capability to exercise sound judgment, maintain confidentiality, and cope with stress and crises calmly.
Willingness to travel to residential and community program spaces and partner sites.
Computer proficiency in Microsoft Office, Google Docs, and Apricot.
Specifications for Work Environment
This position will be located in the Justice Initiatives Center in Grand Central, but will involve travel across the NYC area, especially Westchester. It may require splitting time between the Justice Initiatives Center and the Westchester Probation Office in White Plains.
The environment varies by location; generally it is bright, medium noise, medium pace, and high volume of diverse initiatives/tasks.
The schedule includes three days in the office or at URI program sites and two days working from home; flexibility is required to meet on‑site demands throughout the week and possibly off‑work hours in case of a crisis.
Job Details
Seniority level: Entry Level
Employment type: Full‑time
Job function: Other
Industry: Non‑profit Organizations
At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.
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Position Overview The Intake Specialist (IS) will support the efforts of the Centralized Intake Program with a special focus on the Bronx and Manhattan. The Centralized Intake Program resides in the Justice Initiatives (JI) department to standardize our intake process for the JI programs and create a trauma‑informed process for participants. The IS will do outreach, intakes, risk assessments, and screenings for the Justice Initiatives programs with particular focus on outreach and intake within our Domestic Violence (DV) and Homeless Family shelters located in NYC. They will provide additional support to the Legal Education and Advocacy Program (LEAP), the Economic Empowerment Program (EEP), Abusive Partner Intervention Program (APIP), and the People and Animals Living Safely program (PALS) as needed. Outreach and intakes will involve potential participants who are currently residing in a shelter, in the community, or at court‑based sites.
Salary $39,000 – $45,000
Major Duties and Responsibilities
Conduct universal intake along with risk assessments, screenings, supplemental intakes and provide referrals and resource coordination in a client‑centered and trauma‑informed way to support potential participant’s needs and their goals for participating in the program.
Partner closely with the APIP team to do outreach and intakes for their programs.
Schedule initial interviews, either in person or by phone directly with the participant.
Evaluate participant’s information against program eligibility guidelines to determine if they are eligible for services.
Collaborate with the teams to ensure continuity of services across programs.
Provide outreach and informational sessions to service providers, court‑based workers, and potential participants including at the FJCs and shelters.
Actively outreach to other NYC and Westchester‑based non‑profits and community spaces to create new partnerships for referrals and to support as many survivors and participants in accessing services as possible.
Meet weekly with Manager for supervision and perform other duties assigned by the Program Manager.
Collaborate closely with other Justice Initiative program leaders and staff along with other program divisions within URI.
Input and maintain accurate data collection in a timely fashion.
Collaborate in providing accurate data reporting to funders and city organizations.
Support program leaders in any reports for funders.
Other
Stay up to date with innovations in the field.
Participate in regular staff meetings and training.
Attend coalitions, taskforces, working groups and committees.
Other duties as requested based on department, program, and/or organizational needs.
Specifications for Education/Certifications/Licenses
Bachelor’s degree in counseling, psychology, social work, or a related human services field with at least one year of experience.
Bilingual (English/Spanish) preferred.
Required Knowledge, Skills, and Experience
One year working with survivors of domestic or gender‑based violence or trafficking survivors.
Commitment to the vision and mission of Urban Resource Institute.
Demonstrated passion and commitment to public interest and an understanding of trauma‑informed, anti‑oppressive, and culturally responsive services.
Strong understanding of the safety needs of survivors of violence.
Familiarity with NYC public benefits and shelter systems.
Deep understanding of strength‑based and survivor‑centered approaches.
Strong writing and public speaking skills; ability to manage and organize multiple projects in a busy, pressured environment.
Experience collaborating across programs and external sectors.
Demonstrated sensitivity and knowledge of domestic violence within and against disenfranchised communities, including individuals who identify as LGBTIQ+, HIV‑affected, the elderly and individuals with mental health issues.
Demonstrated trauma‑informed and anti‑oppressive approach when working with survivors of domestic and gender‑based violence.
Highly motivated, able to work independently and in a team, assess priorities, take initiative, manage multiple assignments, and meet deadlines.
Capability to exercise sound judgment, maintain confidentiality, and cope with stress and crises calmly.
Willingness to travel to residential and community program spaces and partner sites.
Computer proficiency in Microsoft Office, Google Docs, and Apricot.
Specifications for Work Environment
This position will be located in the Justice Initiatives Center in Grand Central, but will involve travel across the NYC area, especially Westchester. It may require splitting time between the Justice Initiatives Center and the Westchester Probation Office in White Plains.
The environment varies by location; generally it is bright, medium noise, medium pace, and high volume of diverse initiatives/tasks.
The schedule includes three days in the office or at URI program sites and two days working from home; flexibility is required to meet on‑site demands throughout the week and possibly off‑work hours in case of a crisis.
Job Details
Seniority level: Entry Level
Employment type: Full‑time
Job function: Other
Industry: Non‑profit Organizations
At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state, and local law.
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