Remote - Entry Level Customer Service

Entry-Level Representatives

We're hiring entry-level representatives to guide members through their benefit options and ensure ongoing support. This role is ideal for individuals who enjoy teamwork, clear communication, and professional growth all within a flexible, remote-first environment.

Responsibilities

• Meet with members virtually (Zoom/phone) to review benefit requests
• Explain coverage options and answer questions clearly
• Provide follow-up service and maintain strong client relationships
• Complete applications and records with accuracy and detail
• Collaborate with teammates and share ideas to improve processes

Requirements

• Eligible to work in the U.S.
• High school diploma or equivalent (college experience an asset)
• Customer service, sales, or team-based experience is helpful but not required
• Comfortable using Zoom and online tools with attention to detail
• Strong communication skills written and verbal

Preferred Skills

• Team-oriented mindset with a collaborative approach
• Ability to adapt quickly in changing environments
• Organized, reliable, and self-motivated
• Confident using digital platforms to engage with clients

What We Offer

• Comprehensive benefits including dental, prescription, travel insurance, and life coverage
• Remote flexibility design a schedule that fits your life
• Incentives & recognition with bonuses and annual trips (Bahamas, Cancun, Las Vegas, and more)
• Career growth with structured training and leadership development
• Supportive culture where your contributions are valued and rewarded