Amplity
Business Development Specialist - EST/CST
Join to apply for the
Business Development Specialist - EST/CST
role at
Amplity .
Overview Join Amplity, the full‑service go‑to partner of biopharma companies that delivers flexible and specialized medical and commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources and improve impact for all our clients. Through strategic partnerships and deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.
Business Development Specialist – Remote Engagement. This full‑time salaried position offers benefits including medical, dental, vision, pet insurance, 401(k), life insurance, disability, mental wellness program, professional development, generous PTO, paid holidays, and more.
Position Summary Business Development Specialist (BDS) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client products, maximize the product’s selling potential, and meet program and client objectives. The BDS develops and maintains relationships with HCPs, educates them about product features, benefits, safety, approved indications, and loyalty program platform to ensure appropriate use. The BDS utilizes approved tools for product promotion, maintains a competent level of product, program, and customer activity knowledge, and collaborates with client field‑based teams and management. Some on‑site practice visits for in‑services may be required.
Essential Duties/Responsibilities
Effectively and persuasively communicate with customers utilizing selling, listening, and negotiation skills, proper terminology, and approved messaging, and effectively using approved promotional aids. Interactions shall target regions that may include office staff, injectors, and patients to manage platform participation and ensure they maximize the benefits of the loyalty platform.
Manage daily call activity according to defined expectations with the purpose of influencing customers and increasing platform awareness.
Profile and manage a targeted list of accounts and provide value‑added benefits to grow product and platform awareness.
Create and implement business plans to achieve business goals.
Maintain call productivity and metrics required by the program.
Achieve quarterly client KPIs.
Promote client product(s) via telephone (outbound or inbound calls) by engaging assigned targets in in‑depth discussions to achieve individual and company goals.
Maintain thorough knowledge of client product(s), program, and all platforms.
Verify and complete required data entry in Amplity/Client CRM systems, such as details of the target’s responses, call activity, and any follow‑through actions.
Listen and respond appropriately to customer needs and questions within program timelines.
Partner and collaborate with client field sales account managers and client sales managers to plan account coverage when required.
Create and maintain a positive impression with client and clients’ customers.
Prepare reports for management as needed.
Fully comply with all laws, regulations, Amplity policies, code of conduct, privacy and data guidelines, and relevant state and federal laws and regulations.
Participate in teleconference and live (when required) national, regional, and district meetings and training sessions and represent client at national and/or local conventions when applicable.
Complete other projects assigned.
Key Working Relationships
Report to Amplity Performance Manager or Program Director.
Work closely with other team members assigned to the program and members of Amplity home office support.
Maintain a positive working relationship with customers, client contacts, and all client business units.
Required
Bachelor’s degree from an accredited institution.
Minimum of 2+ years of relevant business or sales experience.
Flexibility to cover multiple time zones.
Ability to travel to office sites if needed.
Willingness to cover all time zones if needed.
Successfully pass all required Amplity and client training.
Excellent technical skills with Microsoft Office and other programs as needed.
Preferred
B2B, Inside Sales.
Aesthetics experience.
Knowledge, Skills and Abilities
Excellent verbal, written, and interpersonal communication skills.
Clear, articulate, and grammatically sound speech, professional demeanor, and excellent phone manner and communication skills.
Strong focus on providing customers with superior support and service.
Ability to learn, understand, and communicate complex information over the telephone.
Strong rapport building skills and active listening skills.
Excellent selling, closing, persuasion and presentation skills.
Ability to display high levels of initiative, effort, and commitment to successfully complete projects and assignments.
Ability to comprehend and communicate complex technical/medical terminology and maintain required technical expertise including competitive product knowledge.
Self‑motivated and disciplined.
Good organizational and planning skills; strong attention to detail and accuracy.
Ability to work independently and as a team member.
Flexibility and ability to handle multiple tasks simultaneously.
Ability to deal with people at all levels inside and outside the company.
Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook.
Successfully complete Amplity and client training in its entirety (home study and live training) and meet all training expectations to proceed to servicing client’s customers within program parameters.
Participate in teleconference and live national, regional, and district meetings and training sessions and represent client at national and/or local conventions when requested.
Drive to and around customer offices within the assigned region, during field sales activities, and hold a valid driver’s license with a safe driving record. Some regional air travel may be required.
Key Performance Competencies
Interpersonal Savvy
Strategic Planning
Customer Focus
Business Acumen
Driving for Results
Integrity
Dealing with Ambiguity
Time Management
Motivating others
Autonomous
Credentialing Requirements As a representative of a pharmaceutical company, you may be required to submit and maintain credentials such as training, vaccinations, and other job‑related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems may require you to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami‑Dade County, Florida may be required to obtain specific licenses. This list may be subject to change, including potential additions or modifications. In the event of any significant changes, you will be notified accordingly.
EPIIC Values All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high‑service standards.
Excellence:
We set high standards. We are solutions‑focused and achieve outstanding results with a professional and positive attitude.
Passion:
We love what we do. Our energy inspires, engages, and motivates others.
Innovation:
Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
Integrity:
We are open, honest, and transparent. We do the right thing with courage and understanding.
Collaboration:
We are better together. We actively seek the participation of others to achieve greater outcomes.
About Us Amplity powers biopharma innovation through expert‑led teams that deliver. Whether you knew us in the 1980s as Physician Detailing Inc., or in the 2000s as part of Publicis Health, the companies that came together in 2019 to form Amplity have delivered contract medical, commercial, and communications excellence for 40+ years.
Our people‑driven, tech‑enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp of product lifecycles, marketing hurdles, operational nuances, and the complex needs of providers and patients, we help our clients launch products and operate smoothly with precision—across all business shapes, sizes, and specialties.
We are on a mission to improve patient outcomes through executional excellence—enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.
Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Employment decisions are evaluated on the basis of an individual’s skills, knowledge, abilities, job performance, and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non‑discrimination in employment in every location in which Amplity Health has facilities.
Seniority level Not Applicable
Employment type Full‑time
Job function Business Development and Sales
Industries Pharmaceutical Manufacturing
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Business Development Specialist - EST/CST
role at
Amplity .
Overview Join Amplity, the full‑service go‑to partner of biopharma companies that delivers flexible and specialized medical and commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources and improve impact for all our clients. Through strategic partnerships and deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.
Business Development Specialist – Remote Engagement. This full‑time salaried position offers benefits including medical, dental, vision, pet insurance, 401(k), life insurance, disability, mental wellness program, professional development, generous PTO, paid holidays, and more.
Position Summary Business Development Specialist (BDS) is responsible for engaging Health Care Professionals in telephone conversations to promote assigned client products, maximize the product’s selling potential, and meet program and client objectives. The BDS develops and maintains relationships with HCPs, educates them about product features, benefits, safety, approved indications, and loyalty program platform to ensure appropriate use. The BDS utilizes approved tools for product promotion, maintains a competent level of product, program, and customer activity knowledge, and collaborates with client field‑based teams and management. Some on‑site practice visits for in‑services may be required.
Essential Duties/Responsibilities
Effectively and persuasively communicate with customers utilizing selling, listening, and negotiation skills, proper terminology, and approved messaging, and effectively using approved promotional aids. Interactions shall target regions that may include office staff, injectors, and patients to manage platform participation and ensure they maximize the benefits of the loyalty platform.
Manage daily call activity according to defined expectations with the purpose of influencing customers and increasing platform awareness.
Profile and manage a targeted list of accounts and provide value‑added benefits to grow product and platform awareness.
Create and implement business plans to achieve business goals.
Maintain call productivity and metrics required by the program.
Achieve quarterly client KPIs.
Promote client product(s) via telephone (outbound or inbound calls) by engaging assigned targets in in‑depth discussions to achieve individual and company goals.
Maintain thorough knowledge of client product(s), program, and all platforms.
Verify and complete required data entry in Amplity/Client CRM systems, such as details of the target’s responses, call activity, and any follow‑through actions.
Listen and respond appropriately to customer needs and questions within program timelines.
Partner and collaborate with client field sales account managers and client sales managers to plan account coverage when required.
Create and maintain a positive impression with client and clients’ customers.
Prepare reports for management as needed.
Fully comply with all laws, regulations, Amplity policies, code of conduct, privacy and data guidelines, and relevant state and federal laws and regulations.
Participate in teleconference and live (when required) national, regional, and district meetings and training sessions and represent client at national and/or local conventions when applicable.
Complete other projects assigned.
Key Working Relationships
Report to Amplity Performance Manager or Program Director.
Work closely with other team members assigned to the program and members of Amplity home office support.
Maintain a positive working relationship with customers, client contacts, and all client business units.
Required
Bachelor’s degree from an accredited institution.
Minimum of 2+ years of relevant business or sales experience.
Flexibility to cover multiple time zones.
Ability to travel to office sites if needed.
Willingness to cover all time zones if needed.
Successfully pass all required Amplity and client training.
Excellent technical skills with Microsoft Office and other programs as needed.
Preferred
B2B, Inside Sales.
Aesthetics experience.
Knowledge, Skills and Abilities
Excellent verbal, written, and interpersonal communication skills.
Clear, articulate, and grammatically sound speech, professional demeanor, and excellent phone manner and communication skills.
Strong focus on providing customers with superior support and service.
Ability to learn, understand, and communicate complex information over the telephone.
Strong rapport building skills and active listening skills.
Excellent selling, closing, persuasion and presentation skills.
Ability to display high levels of initiative, effort, and commitment to successfully complete projects and assignments.
Ability to comprehend and communicate complex technical/medical terminology and maintain required technical expertise including competitive product knowledge.
Self‑motivated and disciplined.
Good organizational and planning skills; strong attention to detail and accuracy.
Ability to work independently and as a team member.
Flexibility and ability to handle multiple tasks simultaneously.
Ability to deal with people at all levels inside and outside the company.
Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook.
Successfully complete Amplity and client training in its entirety (home study and live training) and meet all training expectations to proceed to servicing client’s customers within program parameters.
Participate in teleconference and live national, regional, and district meetings and training sessions and represent client at national and/or local conventions when requested.
Drive to and around customer offices within the assigned region, during field sales activities, and hold a valid driver’s license with a safe driving record. Some regional air travel may be required.
Key Performance Competencies
Interpersonal Savvy
Strategic Planning
Customer Focus
Business Acumen
Driving for Results
Integrity
Dealing with Ambiguity
Time Management
Motivating others
Autonomous
Credentialing Requirements As a representative of a pharmaceutical company, you may be required to submit and maintain credentials such as training, vaccinations, and other job‑related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems may require you to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami‑Dade County, Florida may be required to obtain specific licenses. This list may be subject to change, including potential additions or modifications. In the event of any significant changes, you will be notified accordingly.
EPIIC Values All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high‑service standards.
Excellence:
We set high standards. We are solutions‑focused and achieve outstanding results with a professional and positive attitude.
Passion:
We love what we do. Our energy inspires, engages, and motivates others.
Innovation:
Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
Integrity:
We are open, honest, and transparent. We do the right thing with courage and understanding.
Collaboration:
We are better together. We actively seek the participation of others to achieve greater outcomes.
About Us Amplity powers biopharma innovation through expert‑led teams that deliver. Whether you knew us in the 1980s as Physician Detailing Inc., or in the 2000s as part of Publicis Health, the companies that came together in 2019 to form Amplity have delivered contract medical, commercial, and communications excellence for 40+ years.
Our people‑driven, tech‑enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp of product lifecycles, marketing hurdles, operational nuances, and the complex needs of providers and patients, we help our clients launch products and operate smoothly with precision—across all business shapes, sizes, and specialties.
We are on a mission to improve patient outcomes through executional excellence—enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.
Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation, or veteran status. Employment decisions are evaluated on the basis of an individual’s skills, knowledge, abilities, job performance, and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non‑discrimination in employment in every location in which Amplity Health has facilities.
Seniority level Not Applicable
Employment type Full‑time
Job function Business Development and Sales
Industries Pharmaceutical Manufacturing
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