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Macy's

Business Analyst Specialist

Macy's, New York, New York, us, 10261

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Business Analyst Specialist

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Macy's .

Be part of an amazing story. Macy’s is more than just a store – it’s a legacy of innovation, tradition, and iconic moments that have shaped American culture for over 160 years.

Job Overview The Business Analyst enables Macy’s marketing by providing data and data management solutions. As a member of the marketing/digital team, the role serves as a liaison between business users and technology teams to advocate for marketing data, data marts, and systems/applications. This position ensures the quality and availability of data and supports the development of marketing solutions through accurate capture, translation, verification, and validation of business requirements.

What You Will Do

Participate in end-to-end documentation of data and reporting requirements for marketing system projects, including:

Identify source systems and data needed to meet current and future requirements.

Identify source and target mappings.

Define and validate transformation logic required for information requirements.

Participate in the solution development process to ensure the solution addresses all business requirements.

Establish and coordinate user acceptance testing and create testing plans.

Conduct testing and validation activities.

Deliver end‑user training.

Present status, milestones, and issues to management and stakeholders related to assigned projects.

Develop processes and supporting artifacts such as data dictionaries, data lineage, and other documentation.

Maintain a thorough understanding of analytics, data repositories, data models, and reporting systems by documenting underlying data elements, constraints, flows, and sources.

Serve as SME on Macy’s.com business processes, marketing/digital ecosystem, and external data sources.

Proactively identify gaps in data coverage, recommend enhancements, and pinpoint improvement opportunities.

Collaborate with customers to translate high‑level requirements into actionable products.

Help analyze day‑to‑day challenges with data and analytics/reporting systems, including:

Research data and system issues.

Resolve or prioritize issue resolution.

Identify data quality problems and support solution identification.

Interpret complex physical and logical data models.

Operate as a project coordinator within a cross‑functional/matrix team.

Perform other job‑related duties as requested.

Skills You Will Need

College degree (BA/BS) or equivalent work experience.

Over 5 years of business analyst experience.

More than 4 years working with databases.

At least 2 years of SQL experience.

Comfortable with GCP and other cloud platforms.

Extremely detail oriented.

Strong communication skills; able to interact with senior management, architects, data modelers, data visualization experts, and developers.

Capability to work independently to achieve results with minimal guidance.

Ability to handle multiple projects simultaneously under strict deadlines.

Strong prioritization and organizational skills.

Analytical mindset with demonstrable critical‑thinking skills.

This position may be eligible for performance‑based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.

This job description is not all‑inclusive. Macy’s, Inc. reserves the right to amend this job description at any time. Macy’s, Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment.

Seniority Level Not applicable

Employment Type Full‑time

Job Function

Research, Analyst, and Information Technology

Industries

Retail Apparel and Fashion

IT Services and IT Consulting

Retail

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