Remote Tier I Service Desk Analyst – IT Support Pro

A federal IT support service provider is seeking a Tier I Service Desk Analyst to support clients in the Washington, DC area. This remote position includes diagnosing and resolving IT incidents, assisting users, and maintaining support documentation. Candidates should have strong communication skills and CompTIA A+ Certification. We're committed to providing excellent customer service and offer a comprehensive benefits package. Expect a compensation range of $45,000 - $59,664 annually. #J-18808-Ljbffr