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Kirkland & Ellis

Global IT Service Desk Analyst II — First‑Line Support

Kirkland & Ellis, Houston, Texas, United States, 77246

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A leading law firm is seeking a Firmwide Service Desk Analyst II to deliver first-line technical support for their staff. The ideal candidate has 5-7 years of experience in a professional services environment, along with strong communication and problem-solving skills. This role focuses on troubleshooting technical issues, supporting Windows OS, and ensuring exceptional customer service. Join a collaborative team that values continuous improvement and innovation in a dynamic work atmosphere, driven by dedicated professionals. #J-18808-Ljbffr