Gerber Collision & Glass
Gerber Collision & Glass
Gerber Collision & Glass is one of the largest collision repair companies in North America. With over $3 billion in sales, more than 1,000 locations and more than 10,000 team members across the United States and Canada, we are passionate about delivering the goal to WOW every customer and be the best.
We invite you to join our team. Gerber offers a great place to launch and grow careers and we have endless opportunities for you to grow with us.
Gerber Collision & Glass welcomes all applicants with unique talents and abilities from all backgrounds. All qualified individuals are encouraged to apply, including individuals with disabilities and protected veterans.
Job Description The Estimator’s primary responsibility is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers, and communicating with both customers and insurance companies throughout the repair process. The Estimator accurately assesses vehicle damage, documents required repairs and parts replacements, and ensures alignment with team members to achieve the facility’s KPIs.
Key Job Responsibilities
Ensure every customer interaction is documented, updated efficiently and accurately.
Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
Ensure compliance with all insurance client requirements, processes, and metrics.
Ensure compliance with all WOW Operating Way’s regarding customer drop‑offs, repair planning, customer communication, and delivery.
Communicate all customer requests and needs to appropriate team members.
Greet customers with positive energy in person and on the phone.
Understand all required insurance programs and procedures.
Participate in daily "production walks" with the management team, as required.
Support all team members when needed.
Participate in monthly Health & Safety and staff meetings, if required.
Attend training, information sessions, and workshops recommended by the store manager.
Maintain the store's KPIs by maximizing role performance.
Uphold the company's core values: honesty, integrity, and respect.
Education and/or Experience Required
Knowledge of CCC1 Estimating System (required).
Knowledge of repairs and OE guidelines.
High school diploma or equivalent.
Awareness of where to look for answers.
Basic computer skills.
Compliance with DRP’s minimum of 1‑year experience.
Willingness to complete I‑CAR training.
Valid driver’s license.
Required Skills / Abilities
Awareness of where to look for answers.
Basic computer skills.
Compliance with DRP’s minimum of 1‑year experience.
Willingness to complete I‑CAR training.
Valid driver’s license.
Benefits That Drive Your Success
Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full‑time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental & vision insurance effective Day 1.
401(k) retirement plan with company match.
Employer‑paid short‑term disability & life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non‑prescription safety glasses annually.
Annual voluntary uniform stipend.
Gerber Collision & Glass is proud to be an equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit
gerbercareers.com
to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details Commissioned: Commissions for this position are calculated based on location and revenue metrics, sales, and individual performance, subject to the terms of the plan.
Estimated $50,000 – $100,000 per year +.
In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of the applicable local or state minimum wage, whichever is greater.
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Gerber Collision & Glass is one of the largest collision repair companies in North America. With over $3 billion in sales, more than 1,000 locations and more than 10,000 team members across the United States and Canada, we are passionate about delivering the goal to WOW every customer and be the best.
We invite you to join our team. Gerber offers a great place to launch and grow careers and we have endless opportunities for you to grow with us.
Gerber Collision & Glass welcomes all applicants with unique talents and abilities from all backgrounds. All qualified individuals are encouraged to apply, including individuals with disabilities and protected veterans.
Job Description The Estimator’s primary responsibility is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers, and communicating with both customers and insurance companies throughout the repair process. The Estimator accurately assesses vehicle damage, documents required repairs and parts replacements, and ensures alignment with team members to achieve the facility’s KPIs.
Key Job Responsibilities
Ensure every customer interaction is documented, updated efficiently and accurately.
Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
Ensure compliance with all insurance client requirements, processes, and metrics.
Ensure compliance with all WOW Operating Way’s regarding customer drop‑offs, repair planning, customer communication, and delivery.
Communicate all customer requests and needs to appropriate team members.
Greet customers with positive energy in person and on the phone.
Understand all required insurance programs and procedures.
Participate in daily "production walks" with the management team, as required.
Support all team members when needed.
Participate in monthly Health & Safety and staff meetings, if required.
Attend training, information sessions, and workshops recommended by the store manager.
Maintain the store's KPIs by maximizing role performance.
Uphold the company's core values: honesty, integrity, and respect.
Education and/or Experience Required
Knowledge of CCC1 Estimating System (required).
Knowledge of repairs and OE guidelines.
High school diploma or equivalent.
Awareness of where to look for answers.
Basic computer skills.
Compliance with DRP’s minimum of 1‑year experience.
Willingness to complete I‑CAR training.
Valid driver’s license.
Required Skills / Abilities
Awareness of where to look for answers.
Basic computer skills.
Compliance with DRP’s minimum of 1‑year experience.
Willingness to complete I‑CAR training.
Valid driver’s license.
Benefits That Drive Your Success
Annual paid time off (PTO) plans.
Two weeks of paid parental leave for full‑time employees working a minimum of 30 hours per week.
Six paid holidays annually.
Medical, prescription drug, dental & vision insurance effective Day 1.
401(k) retirement plan with company match.
Employer‑paid short‑term disability & life insurance.
Additional voluntary life insurance.
Continuing education opportunities.
Free prescription or non‑prescription safety glasses annually.
Annual voluntary uniform stipend.
Gerber Collision & Glass is proud to be an equal‑opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law.
About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit
gerbercareers.com
to learn more about our company.
AI Disclosure Statement At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details Commissioned: Commissions for this position are calculated based on location and revenue metrics, sales, and individual performance, subject to the terms of the plan.
Estimated $50,000 – $100,000 per year +.
In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of the applicable local or state minimum wage, whichever is greater.
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