Exciting Travel Now
Remote Travel Reservations Specialist
Exciting Travel Now, Tucson, Arizona, United States, 85718
Job Description
As a Remote Travel Reservations Specialist at Exciting Travel Now, you’ll guide clients through every stage of their journey, from planning to return home. Your role ensures a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving challenges with professionalism and care. Key Responsibilities
Respond to client inquiries across email, phone, and messaging promptly and professionally. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate, up‑to‑date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post‑trip. Address concerns with empathy and efficiency, ensuring client satisfaction. Benefits
Remote flexibility – work from anywhere with hours that fit your lifestyle. Exclusive travel perks and access to industry‑only discounts. Professional growth – ongoing training and support from a dedicated team. What We’re Looking For
Excellent communication skills—both written and verbal. Background in customer service, ideally within travel, tourism, or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech‑savvy and able to learn new systems and booking tools quickly. Genuine enthusiasm for travel and helping others create memorable experiences.
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As a Remote Travel Reservations Specialist at Exciting Travel Now, you’ll guide clients through every stage of their journey, from planning to return home. Your role ensures a seamless, stress‑free experience by assisting with travel arrangements, answering questions, managing updates, and resolving challenges with professionalism and care. Key Responsibilities
Respond to client inquiries across email, phone, and messaging promptly and professionally. Support clients with booking modifications, cancellations, and special travel requests. Provide accurate, up‑to‑date information regarding destinations, travel documentation, and agency processes. Follow up with clients to confirm travel plans and gather feedback post‑trip. Address concerns with empathy and efficiency, ensuring client satisfaction. Benefits
Remote flexibility – work from anywhere with hours that fit your lifestyle. Exclusive travel perks and access to industry‑only discounts. Professional growth – ongoing training and support from a dedicated team. What We’re Looking For
Excellent communication skills—both written and verbal. Background in customer service, ideally within travel, tourism, or hospitality. High attention to detail, strong organizational habits, and a proactive mindset. Tech‑savvy and able to learn new systems and booking tools quickly. Genuine enthusiasm for travel and helping others create memorable experiences.
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