The University of Texas at Austin
Benefits Specialist I
Office of Human Resources
AUSTIN, TX | 40 hrs/week | Exempt | Full‑time | Hybrid (1-2 days/week)
Earliest Start Date: Immediately | Position Duration: Expected to Continue
Purpose The Benefits Specialist I is part of the University’s HR Services team. Our mission is to deliver a world‑class campus, student, and innovation experience through operational excellence. As a Benefits Specialist I you’ll be at the heart of that mission—supporting our people with care, integrity, and purpose.
Responsibilities
Serve as a subject‑matter expert and liaison between employees, HR partners, Payroll, the Provost’s Office, the ADA Coordinator, WCI claims adjusters, and the UT System Office of Risk Management, providing clear, compassionate guidance on eligibility, leave and WCI programs.
Lead and support engagement initiatives such as training sessions and the development of educational materials to demystify leave and WCI programs and empower employees.
Use Workday, ServiceNow and other systems to resolve issues, streamline processes, and improve the employee experience.
Prepare reports and HR analytics that audit for compliance, track customer data and enhance our programs.
Facilitate customized training sessions that reflect our values and culture.
Required Qualifications Bachelor’s degree and 2 years of experience in HR administration or an equivalent combination of education and experience. Strong communication skills, attention to detail, ability to thrive in a fast‑paced, team‑oriented environment, high level of integrity and confidentiality. Proficiency in Microsoft Office and HR systems.
Preferred Qualifications
Experience with leave and WCI programs.
Experience with Workday.
Experience with service delivery platforms such as ServiceNow and Amazon Connect.
PHR certification or related training.
Bilingual fluency in English and Spanish.
Experience in higher education or the public sector.
Salary Range $55,000
Working Conditions Standard office
Required Materials
Resume/CV
Three work references with contact information; at least one reference from a supervisor.
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional required materials (letter of interest, references, etc.) will be uploaded in the Application Questions section. Once your job application has been submitted, you cannot make changes.
Important for current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. Current employees should log in to Workday, navigate to your Worker Profile, click the Career link, and update the sections in your Professional Profile before applying.
Employment Eligibility Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, including promotional opportunities and lateral transfers.
Retirement Plan Eligibility The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks A criminal history background check will be required for finalists under consideration for this position.
Equal Opportunity Employer The University of Texas at Austin is an equal opportunity/affirmative action employer, complying with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status.
Pay Transparency The University of Texas at Austin will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Employment Eligibility Verification Hired candidates must complete the federal I‑9 form and present acceptable originals to prove identity and authorization to work in the United States.
E‑Verify The University uses E‑Verify. For more information see the E‑Verify and Right‑to‑Work posters.
Compliance Employees may be required to report violations of law under Title IX and the Clery Act. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report.
Seniority Level Not applicable
Employment Type Full‑time
Job Function Human Resources
Industry Higher Education
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AUSTIN, TX | 40 hrs/week | Exempt | Full‑time | Hybrid (1-2 days/week)
Earliest Start Date: Immediately | Position Duration: Expected to Continue
Purpose The Benefits Specialist I is part of the University’s HR Services team. Our mission is to deliver a world‑class campus, student, and innovation experience through operational excellence. As a Benefits Specialist I you’ll be at the heart of that mission—supporting our people with care, integrity, and purpose.
Responsibilities
Serve as a subject‑matter expert and liaison between employees, HR partners, Payroll, the Provost’s Office, the ADA Coordinator, WCI claims adjusters, and the UT System Office of Risk Management, providing clear, compassionate guidance on eligibility, leave and WCI programs.
Lead and support engagement initiatives such as training sessions and the development of educational materials to demystify leave and WCI programs and empower employees.
Use Workday, ServiceNow and other systems to resolve issues, streamline processes, and improve the employee experience.
Prepare reports and HR analytics that audit for compliance, track customer data and enhance our programs.
Facilitate customized training sessions that reflect our values and culture.
Required Qualifications Bachelor’s degree and 2 years of experience in HR administration or an equivalent combination of education and experience. Strong communication skills, attention to detail, ability to thrive in a fast‑paced, team‑oriented environment, high level of integrity and confidentiality. Proficiency in Microsoft Office and HR systems.
Preferred Qualifications
Experience with leave and WCI programs.
Experience with Workday.
Experience with service delivery platforms such as ServiceNow and Amazon Connect.
PHR certification or related training.
Bilingual fluency in English and Spanish.
Experience in higher education or the public sector.
Salary Range $55,000
Working Conditions Standard office
Required Materials
Resume/CV
Three work references with contact information; at least one reference from a supervisor.
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional required materials (letter of interest, references, etc.) will be uploaded in the Application Questions section. Once your job application has been submitted, you cannot make changes.
Important for current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. Current employees should log in to Workday, navigate to your Worker Profile, click the Career link, and update the sections in your Professional Profile before applying.
Employment Eligibility Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University‑Wide or Open Recruiting, including promotional opportunities and lateral transfers.
Retirement Plan Eligibility The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.
Background Checks A criminal history background check will be required for finalists under consideration for this position.
Equal Opportunity Employer The University of Texas at Austin is an equal opportunity/affirmative action employer, complying with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status.
Pay Transparency The University of Texas at Austin will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
Employment Eligibility Verification Hired candidates must complete the federal I‑9 form and present acceptable originals to prove identity and authorization to work in the United States.
E‑Verify The University uses E‑Verify. For more information see the E‑Verify and Right‑to‑Work posters.
Compliance Employees may be required to report violations of law under Title IX and the Clery Act. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report.
Seniority Level Not applicable
Employment Type Full‑time
Job Function Human Resources
Industry Higher Education
#J-18808-Ljbffr