Eaton
Credit and Collections Analyst role at Eaton
Location: Moon Township, PA; hybrid work schedule flexible.
Salary: $67,500 - $99,000 per year.
What You’ll Do
Analyze and develop collections strategy for customer portfolio to optimize timely payment of receivables.
Thorough review of customer contracts to proactively ensure invoicing requirements are met.
Communicate with internal and external customers to ensure prompt payment of receivables.
Develop strategic relationships with internal/external customers and suppliers. Provide customer service support.
Negotiate customer discrepancies or disputes to resolution and document root cause.
Research and reconcile customer payments.
Provide financial order management support to ensure invoicing requirements are met, effect timely payment, and minimize risk of customer disputes. Raise credit exposure risks where needed.
Provide credit risk analysis and recommend credit limits where needed in accordance with established limits of authority matrix. May include analysis of customer financial statements.
Maintain accurate credit and collection files.
Maintain electronic collection notes for each customer account.
May be responsible for training new credit and collections team members and others as needed.
Document root causes of issues that impact receivable aging. Report findings to management and suggest possible courses of action to remedy.
Develop and implement process improvements to reduce or eliminate internal and external errors. Will need to communicate effectively with all internal and external stakeholders.
Assist where needed to ensure orders are reviewed and approved in a timely fashion. Obtain approval for release in accordance with established limit of authority matrix.
Support deduction resolution efforts of deduction analyst(s) assigned to portfolio.
Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives.
Abide by Robinson-Pattman Act, Fair Debt Collection Practices Act, Cannons of Business Credit Ethics, and Eaton Ethics Policy at all times.
Qualifications
Bachelor’s Degree from an accredited institution
Minimum three (3) years Credit, Collection, AR Receivables, Customer Finance, or Customer Service-related experience.
No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Moon Township, PA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
Must be able to work in the United States without corporate sponsorship now and within the future.
Skills
Strategic thinking demonstrating effective evaluation and problem-solving skills
Strong business writing and professional communication skills
Strong customer focus and interpersonal skills
Ability to apply basic accounting principles in the interpretation of customer financial statements
Strong ethics, values and the ability to influence and impact others’ decision making
Keen attention to detail
Ability to deal with ambiguity and make decisions under minimum supervision
Ability to develop relationships with internal and external customers
Demonstrates effective customer service skills
Negotiating skills
Ability to multitask
Strong time management and organizational skills.
Up to 10% travel required
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
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Location: Moon Township, PA; hybrid work schedule flexible.
Salary: $67,500 - $99,000 per year.
What You’ll Do
Analyze and develop collections strategy for customer portfolio to optimize timely payment of receivables.
Thorough review of customer contracts to proactively ensure invoicing requirements are met.
Communicate with internal and external customers to ensure prompt payment of receivables.
Develop strategic relationships with internal/external customers and suppliers. Provide customer service support.
Negotiate customer discrepancies or disputes to resolution and document root cause.
Research and reconcile customer payments.
Provide financial order management support to ensure invoicing requirements are met, effect timely payment, and minimize risk of customer disputes. Raise credit exposure risks where needed.
Provide credit risk analysis and recommend credit limits where needed in accordance with established limits of authority matrix. May include analysis of customer financial statements.
Maintain accurate credit and collection files.
Maintain electronic collection notes for each customer account.
May be responsible for training new credit and collections team members and others as needed.
Document root causes of issues that impact receivable aging. Report findings to management and suggest possible courses of action to remedy.
Develop and implement process improvements to reduce or eliminate internal and external errors. Will need to communicate effectively with all internal and external stakeholders.
Assist where needed to ensure orders are reviewed and approved in a timely fashion. Obtain approval for release in accordance with established limit of authority matrix.
Support deduction resolution efforts of deduction analyst(s) assigned to portfolio.
Participate in major department projects and take an active role in cross-functional teams to assist in driving quality improvements, processes, and initiatives.
Abide by Robinson-Pattman Act, Fair Debt Collection Practices Act, Cannons of Business Credit Ethics, and Eaton Ethics Policy at all times.
Qualifications
Bachelor’s Degree from an accredited institution
Minimum three (3) years Credit, Collection, AR Receivables, Customer Finance, or Customer Service-related experience.
No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Moon Township, PA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.
Must be able to work in the United States without corporate sponsorship now and within the future.
Skills
Strategic thinking demonstrating effective evaluation and problem-solving skills
Strong business writing and professional communication skills
Strong customer focus and interpersonal skills
Ability to apply basic accounting principles in the interpretation of customer financial statements
Strong ethics, values and the ability to influence and impact others’ decision making
Keen attention to detail
Ability to deal with ambiguity and make decisions under minimum supervision
Ability to develop relationships with internal and external customers
Demonstrates effective customer service skills
Negotiating skills
Ability to multitask
Strong time management and organizational skills.
Up to 10% travel required
We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws.
You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.
#J-18808-Ljbffr