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Lawall Prosthetics and Orthotics Services

Patient Benefits Specialist

Lawall Prosthetics and Orthotics Services, Langhorne, Pennsylvania, United States

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Patient Benefits Specialist - Full time - Langhorne, PA

Are you looking to grow your career in healthcare administration with a company that values people and teamwork? Join our family-owned, fast-growing prosthetics and orthotics company in Langhorne, PA, as a Patient Benefits Specialist.

You’ll play a vital role in supporting patients by verifying insurance benefits, coordinating pre-authorizations, and ensuring accurate billing—helping patients navigate their care and receive their product with clarity and compassion.

What You’ll Do

Verify patient insurance eligibility and obtain pre-certifications

Collect and prepare required documentation to meet payer guidelines (PPO, HMO, Managed Care)

Code and process work orders for accurate data entry and billing

Communicate clearly with patients about coverage details, financial responsibilities, and billing questions

Collaborate with physicians, payers, and patients to resolve insurance and billing inquiries

Ensure patient files are complete and compliant before submission to billing

Support efficient workflow and maintain professional, courteous communication throughout

Assist with additional tasks as directed by supervisors

What We’re Looking For

Proven ability to communicate effectively with patients, providers, and insurance representatives

Strong organizational skills with an eye for detail and accuracy

Ability to work independently in a fast-paced environment

Proficiency with Microsoft Office Suite (Outlook, Word, Excel)

High school diploma or equivalent

Medical terminology or coding knowledge is a plus

Commitment to professionalism, confidentiality, and delivering excellent customer service

Why Join Us

Be part of a family-owned company where leadership is engaged and supportive

Work in a business-casual, collaborative environment that values your contributions

Competitive compensation package with opportunities for growth and development

Make a meaningful difference in patients’ healthcare journeys every day

This is a drug-free workplace. Employment contingent on background check and drug screening.

Ready to make an impact? Apply now and join a team where your skills and dedication truly matter.

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