The Judge Group
Our client is seeking a Salesforce Business Analyst with a background in Sales and Service Cloud, with a strong emphasis on business processes, reporting and analytics.
This is a contract position that is hybrid to Riverwoods, IL.
RESPONSIBILITIES:
Translate business needs into scalable Salesforce reporting solutions, dashboards, and KPIs for sales and service teams.
Design, build, and maintain Salesforce reports, dashboards, and advanced reports to track pipeline, opportunities, case volumes, SLA metrics, and customer satisfaction.
Configure and optimize Sales and Service Cloud objects, fields, validation rules, and security permissions to ensure accurate data capture for reporting.
Develop data models and data quality controls, perform data cleansing.
Onboarding/Training end users on new and updated reports and dashboards.
Partner with IT and data analytics teams to integrate Salesforce data with external systems as needed for comprehensive reporting.
Create and maintain documentation, including data dictionaries, report catalogs, and governance policies.
QUALIFICATIONS:
Salesforce, Tableau, and Snowflake experience preferred.
Pay: 50-58/hr W2
Seniority level Mid-Senior level
Employment type Contract
Job function Analyst
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr
This is a contract position that is hybrid to Riverwoods, IL.
RESPONSIBILITIES:
Translate business needs into scalable Salesforce reporting solutions, dashboards, and KPIs for sales and service teams.
Design, build, and maintain Salesforce reports, dashboards, and advanced reports to track pipeline, opportunities, case volumes, SLA metrics, and customer satisfaction.
Configure and optimize Sales and Service Cloud objects, fields, validation rules, and security permissions to ensure accurate data capture for reporting.
Develop data models and data quality controls, perform data cleansing.
Onboarding/Training end users on new and updated reports and dashboards.
Partner with IT and data analytics teams to integrate Salesforce data with external systems as needed for comprehensive reporting.
Create and maintain documentation, including data dictionaries, report catalogs, and governance policies.
QUALIFICATIONS:
Salesforce, Tableau, and Snowflake experience preferred.
Pay: 50-58/hr W2
Seniority level Mid-Senior level
Employment type Contract
Job function Analyst
Benefits
Medical insurance
Vision insurance
401(k)
#J-18808-Ljbffr