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Hai Hospitality

Server Assistant - LORO Domain

Hai Hospitality, Austin, Texas, us, 78716

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Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for a Service Assistant / Server. The Service Assistant is the backbone of the Front of House, helping maintain a high level of service by keeping a keen eye on the dining room, expo line, and bar. Service Assistants are responsible for primary food running, cleaning, and resetting tables. Fully trained Service Assistants have the opportunity to move into a Bartender position, increasing responsibility and wages.

What You’ll Do In This Role

Acquaint yourself with our menu, current specials, and cuisine.

Learn about beer, wine, and cocktails through peer‑led beverage training.

Be present and active on the floor, assisting with running side work.

Bus and reset tables, polish glassware, stock supplies.

Assist Bartenders with all aspects of service to enhance the guest experience.

Deliver food to our guests and explain each dish.

Receive, organize, and deliver curbside orders to guests waiting outside.

Why You’ll Love Working With Us

Medical / Dental / Vision / Accident insurance options available.

Employee Assistance Program with mental health services available.

Employer Matched 401k Savings plan.

Opportunity to grow – we promote from within almost exclusively.

Dining discounts.

Basic Qualifications

Must be able to effectively communicate with guests and other employees.

Detect and identify safety issues, and comply with safety guidelines and standards.

Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties.

Must have the ability to stand and walk for extended periods.

Bend, stoop, and reach to access various areas and items.

Ability to work in a fast‑paced, high‑pressure environment.

Ability to work in a variety of temperatures, both hot and cold.

Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements.

Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives.

Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces.

Move quickly and efficiently to respond to customer needs.

Ability to work in close proximity to coworkers in a crowded kitchen or serving area.

Tolerate exposure to potential allergens and food odors.

Maintain a professional and hygienic appearance, including proper uniform and personal grooming.

Understand directives and communicate effectively with Leadership and coworkers.

Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions.

Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Arizona and Florida locations participate in E‑Verify.

E‑Verify Participation Poster may be found on the official site.

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