CSC
Associate Real Estate Support Specialist
Locations:
Logan, UT / Tallahassee, FL / Wilmington, DE / Salem, OR / Lewisville, TX – Hybrid schedule or Remote if not within distance of a CSC office.
Schedule:
Monday – Friday 10am‑7pm ET, 11pm‑8am EST.
As the world’s leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter, including our own. Join us as one of our customer service professionals and we’ll make sure you have the tools and technology you need to deliver positive outcomes for your clients every time. People with experience in exceeding customer and client expectations also thrive in our professional environment and find the work interesting.
Provide customer service to both internal and external clients, responding promptly to customer inquiries by phone or written communication.
Responsibilities
Confidently handle an average of 20 calls per shift (8 hours).
Work as an engaged member of a team.
Respond promptly to customer inquiries over the phone or through written communication.
Create customer cases using our CRM system.
Live chat support of up to two chats at one time.
Act as a case manager and point of contact for each issue from start to completion.
Actively listen to the customer’s voice to understand their problem and expectations.
Qualifications
Experience providing application/technical support in a call center environment.
Must possess a “can do anything” attitude.
University‑level understanding of proper grammar.
In‑depth working knowledge of problem‑solving methodologies.
Energetic self‑starter who thrives in a fast‑paced, team‑oriented environment.
Demonstrated ability to multi‑task in a fast‑paced environment.
Strong prioritization and time‑management skills.
Strong attention to detail and accuracy.
Must be flexible and agile.
Strong organizational skills.
Strong computer knowledge and proficiency in MS Office applications.
Prefer two years’ experience in a front‑line customer‑facing role.
Prefer five years’ experience in post‑closing real estate role (Title company, lender, etc.).
About CSC CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge‑based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.
CSC is committed to creating a feeling of belonging through a diverse and growth‑oriented environment where everyone is valued. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.
We encourage candidates to apply directly through our website and not through third‑party sources. CSC only accepts resumes from employment agencies that are part of our approved supplier program.
#J-18808-Ljbffr
Logan, UT / Tallahassee, FL / Wilmington, DE / Salem, OR / Lewisville, TX – Hybrid schedule or Remote if not within distance of a CSC office.
Schedule:
Monday – Friday 10am‑7pm ET, 11pm‑8am EST.
As the world’s leading provider of business, legal, tax, and digital brand services, we find ways to help all kinds of organizations run smoother and smarter, including our own. Join us as one of our customer service professionals and we’ll make sure you have the tools and technology you need to deliver positive outcomes for your clients every time. People with experience in exceeding customer and client expectations also thrive in our professional environment and find the work interesting.
Provide customer service to both internal and external clients, responding promptly to customer inquiries by phone or written communication.
Responsibilities
Confidently handle an average of 20 calls per shift (8 hours).
Work as an engaged member of a team.
Respond promptly to customer inquiries over the phone or through written communication.
Create customer cases using our CRM system.
Live chat support of up to two chats at one time.
Act as a case manager and point of contact for each issue from start to completion.
Actively listen to the customer’s voice to understand their problem and expectations.
Qualifications
Experience providing application/technical support in a call center environment.
Must possess a “can do anything” attitude.
University‑level understanding of proper grammar.
In‑depth working knowledge of problem‑solving methodologies.
Energetic self‑starter who thrives in a fast‑paced, team‑oriented environment.
Demonstrated ability to multi‑task in a fast‑paced environment.
Strong prioritization and time‑management skills.
Strong attention to detail and accuracy.
Must be flexible and agile.
Strong organizational skills.
Strong computer knowledge and proficiency in MS Office applications.
Prefer two years’ experience in a front‑line customer‑facing role.
Prefer five years’ experience in post‑closing real estate role (Title company, lender, etc.).
About CSC CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge‑based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.
CSC is committed to creating a feeling of belonging through a diverse and growth‑oriented environment where everyone is valued. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles.
We encourage candidates to apply directly through our website and not through third‑party sources. CSC only accepts resumes from employment agencies that are part of our approved supplier program.
#J-18808-Ljbffr