Kool Automotive Group
Entry-Level Service Advisor (Kool Toyota)
Kool Automotive Group, Grand Rapids, Michigan, us, 49528
Location:
Kool Toyota
Pay Range:
$40,000–$55,000 annually (based on experience) Position Overview
Kool Toyota is looking for an
Entry-Level Service Advisor
to join our busy and growing Service Department. This role is ideal for someone who has
some dealership experience—preferably in a Service Lane or Service Department —and is ready to grow their career in a fast-paced, customer-focused environment. The Service Advisor serves as the primary point of contact between our customers and service team, ensuring a smooth, positive experience from check-in to vehicle pickup. Key Responsibilities
Greet customers promptly and professionally in the service drive Listen to customer concerns and accurately document vehicle service needs Create and manage repair orders using dealership systems Communicate recommended services and updates clearly to customers Coordinate with technicians to ensure timely and accurate repairs Provide accurate estimates and explain repair timelines and costs Maintain consistent communication with customers throughout the service process Ensure a high level of customer satisfaction by delivering an excellent service experience Support overall service lane flow in a fast-paced environment Qualifications & Experience
Previous dealership experience required , preferably in a Service Lane or Service Department Strong customer service and communication skills Ability to multitask and stay organized in a high-volume environment Comfortable working in a fast-paced, team-oriented setting Basic computer skills and ability to learn dealership software systems Professional appearance and positive attitude Automotive knowledge is a plus, but not required What We Offer
Competitive pay range of
$40,000–$55,000 , based on experience Full benefits package, including medical, dental, vision, and 401(k) Paid time off and paid holidays On-the-job training and career growth opportunities Supportive, team-oriented work environment Opportunity to build a long-term career with Kool Automotive Group Why Kool Toyota
At Kool Toyota, we take pride in providing an exceptional customer experience while fostering a positive workplace culture. We value teamwork, integrity, and growth—and we’re excited to welcome someone who shares those values.
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Kool Toyota
Pay Range:
$40,000–$55,000 annually (based on experience) Position Overview
Kool Toyota is looking for an
Entry-Level Service Advisor
to join our busy and growing Service Department. This role is ideal for someone who has
some dealership experience—preferably in a Service Lane or Service Department —and is ready to grow their career in a fast-paced, customer-focused environment. The Service Advisor serves as the primary point of contact between our customers and service team, ensuring a smooth, positive experience from check-in to vehicle pickup. Key Responsibilities
Greet customers promptly and professionally in the service drive Listen to customer concerns and accurately document vehicle service needs Create and manage repair orders using dealership systems Communicate recommended services and updates clearly to customers Coordinate with technicians to ensure timely and accurate repairs Provide accurate estimates and explain repair timelines and costs Maintain consistent communication with customers throughout the service process Ensure a high level of customer satisfaction by delivering an excellent service experience Support overall service lane flow in a fast-paced environment Qualifications & Experience
Previous dealership experience required , preferably in a Service Lane or Service Department Strong customer service and communication skills Ability to multitask and stay organized in a high-volume environment Comfortable working in a fast-paced, team-oriented setting Basic computer skills and ability to learn dealership software systems Professional appearance and positive attitude Automotive knowledge is a plus, but not required What We Offer
Competitive pay range of
$40,000–$55,000 , based on experience Full benefits package, including medical, dental, vision, and 401(k) Paid time off and paid holidays On-the-job training and career growth opportunities Supportive, team-oriented work environment Opportunity to build a long-term career with Kool Automotive Group Why Kool Toyota
At Kool Toyota, we take pride in providing an exceptional customer experience while fostering a positive workplace culture. We value teamwork, integrity, and growth—and we’re excited to welcome someone who shares those values.
#J-18808-Ljbffr