Crash Champions
Overview
Champions Do More. Crash Champions is one of the fastest-growing brands and the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company also operates Crash Champions LUXE | EV Certified, a brand of high-line and luxury EV repair centers, serving customers at more than 650 locations in 38 states. Crash Champions was founded in 1999 as a single Chicago repair center. Our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates. Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC. Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers. Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process. Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier-specific requirements are complete. Qualifications
Customer service skills Organization and multi-tasking skills, good time management, and the ability to adapt easily to a fast-paced environment Knowledge of dealing with Insurance partners (preferred) Ability to work in fast-paced environments Knowledge of multiple estimating systems; CCC ONE (preferred), Mitchell & Audatex Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on factors including job knowledge, skills, experience, relevant certifications and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses and reflect a typical full-time employee in this position. The compensation and benefits information is accurate as of the posting date. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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Champions Do More. Crash Champions is one of the fastest-growing brands and the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company also operates Crash Champions LUXE | EV Certified, a brand of high-line and luxury EV repair centers, serving customers at more than 650 locations in 38 states. Crash Champions was founded in 1999 as a single Chicago repair center. Our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People. Responsibilities
Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value. Complete initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates. Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC. Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers. Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process. Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier-specific requirements are complete. Qualifications
Customer service skills Organization and multi-tasking skills, good time management, and the ability to adapt easily to a fast-paced environment Knowledge of dealing with Insurance partners (preferred) Ability to work in fast-paced environments Knowledge of multiple estimating systems; CCC ONE (preferred), Mitchell & Audatex Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates: Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on factors including job knowledge, skills, experience, relevant certifications and qualifications. Compensation ranges listed are inclusive of monthly sales incentive bonuses and reflect a typical full-time employee in this position. The compensation and benefits information is accurate as of the posting date. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
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