Toshiba Global Commerce Solutions
Remote Client Advocate II — East Region
Toshiba Global Commerce Solutions, Durham, North Carolina, United States, 27703
A leading technology company is seeking a Client Advocate II to manage mid-sized client accounts by overseeing support and service activities. The role requires a Bachelor's degree and 5+ years in client advocacy or account management. Key responsibilities include handling client inquiries, managing escalations, preparing financial forecasts, and coordinating with various teams to ensure operational performance. Strong communication skills and proficiency in Oracle, ServiceNow, and iSupport are essential. Competitive compensation offered.
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