Stellar Virtual
Company Information
Stellar Virtual was founded in 2019 with one school in Texas. We serve parents of K-12 students who are unhappy with their current school or need an at‑home or flexible learning environment. Today, Stellar Virtual spans across three states – Arizona, Indiana, and Texas – with new states introduced each year.
Our Mission Empowering Families. Unleashing Potential.
Our Values We are guided by five core values that are the pillars of our organization.
Kids First, Always – We make student‑centered decisions and always do what’s best for our kids.
Respect – We assume the best of others and treat others the way we want to be treated.
Create, Communicate, Collaborate – We create together, communicate openly, and work as a team to deliver more than we ever could individually.
Make Your Motion Matter – We work deliberately, efficiently, and with a sense of purpose to achieve great results.
Go the Extra Mile to Deliver a Stellar Customer Experience – We recognize that every interaction, no matter how small or unrelated, is an opportunity to build trust and goodwill with our customers.
Position Details Position Name Enrollment Advisor
Reporting Manager Supervisor, Enrollment Services
Position Status Hourly, Non‑Exempt
Position Type Regular, Full‑Time (12)
Program or School Stellar Virtual
Equipment Details Yes (W2)
Pay Range 17 – 20 USD per hour (Remote)
Overview The Enrollment Advisor will play a vital role in guiding prospective students and their families through the enrollment process. This individual will serve as the first point of contact for inquiries, assist with the completion of applications, provide detailed information about our program offerings, and ensure a smooth and efficient enrollment experience for all students. The ideal candidate is a motivated, goal‑oriented professional who thrives in a fast‑paced environment and is responsible for conducting high‑volume outbound outreach, managing inbound inquiries, and meeting defined conversion and quality targets.
Essential Duties
Student Enrollment Support
Assist prospective students and their families with the online enrollment process.
Provide clear, detailed explanations of program offerings, requirements, deadlines, and enrollment steps.
Guide families through the application process and troubleshoot any issues that may arise.
Data Entry and Documentation
Accurately enter student information into the enrollment system, ensuring all documentation is complete and compliant with regulatory standards.
Maintain and update student records as necessary, ensuring confidentiality and compliance with privacy policies.
Collaboration with Enrollment and Support Teams
Work closely with the Enrollment Manager and other team members to ensure smooth processing of student applications and timely resolution of issues.
Actively participate in mandatory and optional training sessions, workshops, and webinars to enhance job‑related skills and knowledge.
Continuously monitor and review updates in company policies, procedures, and tools to ensure compliance and efficiency in daily tasks.
Collaborate with team members and management to identify skill gaps and areas for improvement and proactively address them through ongoing education and training initiatives.
Knowledge, Skills & Attributes
At least two (2) years of relevant work experience in a related position/industry is strongly preferred.
Demonstrated experience in registration, lead generation, or a related field.
Strong knowledge of virtual education programs and EdTech trends.
Excellent communication and interpersonal skills.
Ability to work independently while coordinating effectively with the team.
Results‑driven approach with a focus on meeting and exceeding goals.
Proficiency in CRM systems, such as Salesforce, and tracking tools.
Education & Certification Requirements
A minimum of a high school diploma or equivalent (GED) is required.
Benefits & Incentives (Full‑Time Only)
Competitive vacation and paid time off plans.
Comprehensive medical (HMO, HDHP, and PPO), dental, and vision plans with varying coverage for employees and their families (including a high‑deductible health plan option).
401(k) retirement plan (pre‑ and post‑tax options) with matching contribution up to 3% after one year of employment.
Additional supplemental disability, life, critical illness, hospital indemnity, accident, legal aid, and ID theft protection plans.
Flexible Spending Account (FSA) or Health Savings Account (HSA).
Two paid closure weeks each year (weeks of July 4 and December 25).
10 company‑paid holidays.
Employment “At‑Will” For W‑2 employment, Stellar Virtual is an at‑will employer. This means the employee and Stellar Virtual can terminate the employment at any time, with or without cause or notice, as legally permitted. This job description does not guarantee continued employment or a contract. All 1099 status is excluded.
Equal Employment Opportunity (EEO) Stellar Virtual is an equal opportunity employer committed to diversity and inclusion. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Our Mission Empowering Families. Unleashing Potential.
Our Values We are guided by five core values that are the pillars of our organization.
Kids First, Always – We make student‑centered decisions and always do what’s best for our kids.
Respect – We assume the best of others and treat others the way we want to be treated.
Create, Communicate, Collaborate – We create together, communicate openly, and work as a team to deliver more than we ever could individually.
Make Your Motion Matter – We work deliberately, efficiently, and with a sense of purpose to achieve great results.
Go the Extra Mile to Deliver a Stellar Customer Experience – We recognize that every interaction, no matter how small or unrelated, is an opportunity to build trust and goodwill with our customers.
Position Details Position Name Enrollment Advisor
Reporting Manager Supervisor, Enrollment Services
Position Status Hourly, Non‑Exempt
Position Type Regular, Full‑Time (12)
Program or School Stellar Virtual
Equipment Details Yes (W2)
Pay Range 17 – 20 USD per hour (Remote)
Overview The Enrollment Advisor will play a vital role in guiding prospective students and their families through the enrollment process. This individual will serve as the first point of contact for inquiries, assist with the completion of applications, provide detailed information about our program offerings, and ensure a smooth and efficient enrollment experience for all students. The ideal candidate is a motivated, goal‑oriented professional who thrives in a fast‑paced environment and is responsible for conducting high‑volume outbound outreach, managing inbound inquiries, and meeting defined conversion and quality targets.
Essential Duties
Student Enrollment Support
Assist prospective students and their families with the online enrollment process.
Provide clear, detailed explanations of program offerings, requirements, deadlines, and enrollment steps.
Guide families through the application process and troubleshoot any issues that may arise.
Data Entry and Documentation
Accurately enter student information into the enrollment system, ensuring all documentation is complete and compliant with regulatory standards.
Maintain and update student records as necessary, ensuring confidentiality and compliance with privacy policies.
Collaboration with Enrollment and Support Teams
Work closely with the Enrollment Manager and other team members to ensure smooth processing of student applications and timely resolution of issues.
Actively participate in mandatory and optional training sessions, workshops, and webinars to enhance job‑related skills and knowledge.
Continuously monitor and review updates in company policies, procedures, and tools to ensure compliance and efficiency in daily tasks.
Collaborate with team members and management to identify skill gaps and areas for improvement and proactively address them through ongoing education and training initiatives.
Knowledge, Skills & Attributes
At least two (2) years of relevant work experience in a related position/industry is strongly preferred.
Demonstrated experience in registration, lead generation, or a related field.
Strong knowledge of virtual education programs and EdTech trends.
Excellent communication and interpersonal skills.
Ability to work independently while coordinating effectively with the team.
Results‑driven approach with a focus on meeting and exceeding goals.
Proficiency in CRM systems, such as Salesforce, and tracking tools.
Education & Certification Requirements
A minimum of a high school diploma or equivalent (GED) is required.
Benefits & Incentives (Full‑Time Only)
Competitive vacation and paid time off plans.
Comprehensive medical (HMO, HDHP, and PPO), dental, and vision plans with varying coverage for employees and their families (including a high‑deductible health plan option).
401(k) retirement plan (pre‑ and post‑tax options) with matching contribution up to 3% after one year of employment.
Additional supplemental disability, life, critical illness, hospital indemnity, accident, legal aid, and ID theft protection plans.
Flexible Spending Account (FSA) or Health Savings Account (HSA).
Two paid closure weeks each year (weeks of July 4 and December 25).
10 company‑paid holidays.
Employment “At‑Will” For W‑2 employment, Stellar Virtual is an at‑will employer. This means the employee and Stellar Virtual can terminate the employment at any time, with or without cause or notice, as legally permitted. This job description does not guarantee continued employment or a contract. All 1099 status is excluded.
Equal Employment Opportunity (EEO) Stellar Virtual is an equal opportunity employer committed to diversity and inclusion. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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