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CommonSpirit Health

Insurance Follow Up Rep

CommonSpirit Health, Omaha, Nebraska, us, 68197

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About Us Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 138 hospital-based locations, in addition to its home-based services and virtual care offerings.

Our Mission As CommonSpirit Health, we make the healing presence of God known in our world by improving the health of the people we serve, especially those who are vulnerable, while we advance social justice for all. To learn more about a calling that defines and unites, please click here for more information about our mission, vision, and values.

Requisition ID

2025-449888

Employment Type

Full Time

Hours/Pay Period

80

Remote

Yes

Category

Physician

Recruiter Name

Schnae Blakely

Recruiter Email

schnae.blakely@commonspirit.org

Weekly Schedule

Mon - Fri 8:00am - 5:00pm

Shift

Day

Job Summary and Responsibilities As an Insurance Follow Up Rep, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers, rectify billing errors, submit appeals, and negotiate for maximum reimbursement. To be successful, you will understand billing regulations, possess strong problem-solving skills, and communicate effectively to optimize revenue recovery.

Follows-up with insurance payers to research and resolve unpaid insurance accounts receivable; makes necessary corrections in the practice management system to ensure appropriate reimbursement is receive.

Applies a thorough understanding/interpretation of Explanation of Benefits (EOBs) and remittance advices, including when and how to ensure that correct and appropriate payment has been received.

Communicates effectively over the phone and through written correspondence to explain why a balance is outstanding, denied and/or underpaid using accurate and supported reasoning based on EOBs, reimbursement, and payer specific requirements.

Resubmits claims with necessary information when requested through paper or electronic methods.

Anticipates potential areas of concern within the follow-up function; identify issues/trends and conducts staff training to address and rectify.

Recognizes when additional assistance is needed to resolve insurance balances and escalates appropriately and timely through defined communication and escalation channels.

Job Requirements Preferred

High School GED General Studies and Two years of revenue cycle or related work experience , upon hire or

High School Graduate General Studies and Two years of revenue cycle or related work experience , upon hire and

Graduation from a post-high school program in medical billing or other business related field is , upon hire

Where You'll Work From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

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