Indiana Farm Bureau Insurance
Customer Service Associate - South Bend
Indiana Farm Bureau Insurance, South Bend, Indiana, us, 46626
Customer Service Associate - South Bend
Indiana Farm Bureau Insurance seeks a Customer Service Associate in South Bend to provide exceptional support to our customers.
Responsibilities
Takes incoming phone calls and answers customer questions.
Handles walk-in customers.
Collects payments.
Makes policy changes.
Assists with claims paperwork requested by claim representatives.
Provides proof of insurance documents requested by clients.
Performs any additional duties assigned by management.
Requirements
Bilingual in Burmese preferred.
High school diploma or GED equivalent.
At least 1 year of customer service experience.
Property & Casualty insurance license required, or must be able to obtain within 2 years.
Proficient in Microsoft Suite.
Strong communication skills.
Strong time management and problem‑solving skills.
Strong attention to detail and accuracy.
Perks
Work/life balance valued.
Paid vacation and sick leave.
401(k) with match.
Full‑time Monday–Friday schedule.
Potential yearly bonus up to 20% of salary.
Contests and incentives.
Benefits eligibility within 30 days.
Negotiable pay based on experience.
Team environment collaboration.
Paid volunteer hours.
Seniority level
Entry level.
Employment type
Full‑time.
Job function
Other.
Insurance
#J-18808-Ljbffr
Responsibilities
Takes incoming phone calls and answers customer questions.
Handles walk-in customers.
Collects payments.
Makes policy changes.
Assists with claims paperwork requested by claim representatives.
Provides proof of insurance documents requested by clients.
Performs any additional duties assigned by management.
Requirements
Bilingual in Burmese preferred.
High school diploma or GED equivalent.
At least 1 year of customer service experience.
Property & Casualty insurance license required, or must be able to obtain within 2 years.
Proficient in Microsoft Suite.
Strong communication skills.
Strong time management and problem‑solving skills.
Strong attention to detail and accuracy.
Perks
Work/life balance valued.
Paid vacation and sick leave.
401(k) with match.
Full‑time Monday–Friday schedule.
Potential yearly bonus up to 20% of salary.
Contests and incentives.
Benefits eligibility within 30 days.
Negotiable pay based on experience.
Team environment collaboration.
Paid volunteer hours.
Seniority level
Entry level.
Employment type
Full‑time.
Job function
Other.
Insurance
#J-18808-Ljbffr