The Home Depot
Overview
Pro Customer Service Sales
at
The Home Depot
focuses on providing an exceptional experience for professional customers—including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro team members build and maintain professional relationships with customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. They are expected to meet monthly sales goals and other metrics to drive sales in the store.
Responsibilities
Deliver an exceptional experience for professional customers, from order fulfillment to product recommendations.
Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
Proactively drive sales by building relationships, leveraging product knowledge, and presenting tailored recommendations.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Collaborate with teammates to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
Meet monthly sales goals and other performance metrics to support store objectives.
Bilingual communication skills may be preferred at certain locations.
Qualifications Qualifications not listed.
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at
The Home Depot
focuses on providing an exceptional experience for professional customers—including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro team members build and maintain professional relationships with customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. They are expected to meet monthly sales goals and other metrics to drive sales in the store.
Responsibilities
Deliver an exceptional experience for professional customers, from order fulfillment to product recommendations.
Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
Proactively drive sales by building relationships, leveraging product knowledge, and presenting tailored recommendations.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Collaborate with teammates to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
Meet monthly sales goals and other performance metrics to support store objectives.
Bilingual communication skills may be preferred at certain locations.
Qualifications Qualifications not listed.
#J-18808-Ljbffr