WaFd Bank
Customer Service Representative – WaFd Bank
Join to apply for the
Customer Service Representative
role at
WaFd Bank .
2 days ago – Be among the first 25 applicants.
USD $16.00/Hr. – USD $19.47/Hr.
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over… WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, serving consumers and business clients across nine Western states.
Our company motto is Love What You Do…Make A Difference!
Why join us
Opportunity to work for an employer of choice with a highly engaged work environment that values kindness to clients and colleagues.
Professional career with Monday‑through‑Friday work hours and weekends off.
Career growth opportunities; promotion from within is a top priority.
Comprehensive benefits package.
Role Overview As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed
A smile and great attitude.
Highly developed sense of integrity and strong work ethic.
Personable and outgoing; able to talk with clients and build rapport and relationships.
Great attention to detail and accurate service delivery.
Technically savvy; able to use multiple computer systems and adapt to change.
Adhere to bank policies and procedures designed to comply with Federal regulations, including the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service; kindness is essential.
Education / Skills / Training
High school diploma or approved equivalent.
Basic math skills, 10‑key, and keyboarding.
Proficiency in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
Well‑developed smartphone and digital channel skills.
Must be organized and display excellent communication skills and a personable attitude.
Experience
Previous work in retail, consumer service delivery, or client relations.
Benefits
Paid time off for vacation, sick days, and holidays.
Health insurance.
Stock options.
Generous 7% 401(k) employer matching.
Paid parental leave.
Life and AD&D insurance.
Long‑term disability.
Tuition reimbursement.
Employee assistance programs.
Pre‑tax health and dependent‑care spending plans.
EEO & Disability Accommodations We are committed to Equal Employment Opportunity and affirmative action. We recruit, hire, train, and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended), and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you need a reasonable accommodation pursuant to the ADA, please contact us at 800.324.9375.
California Consumer Privacy Act – CCPA 2025.
#J-18808-Ljbffr
Customer Service Representative
role at
WaFd Bank .
2 days ago – Be among the first 25 applicants.
USD $16.00/Hr. – USD $19.47/Hr.
Want to help strengthen your community's financial health? Looking for an employer that will inspire you and support your career in finance? Your search is over… WaFd Bank is hiring a Customer Service Representative (CSR).
WaFd Bank has been a financial leader for over a century, serving consumers and business clients across nine Western states.
Our company motto is Love What You Do…Make A Difference!
Why join us
Opportunity to work for an employer of choice with a highly engaged work environment that values kindness to clients and colleagues.
Professional career with Monday‑through‑Friday work hours and weekends off.
Career growth opportunities; promotion from within is a top priority.
Comprehensive benefits package.
Role Overview As a CSR you serve a valuable role in our branch by providing a positive first impression through friendly and courteous service while performing efficient and accurate banking transactions.
What you will need to succeed
A smile and great attitude.
Highly developed sense of integrity and strong work ethic.
Personable and outgoing; able to talk with clients and build rapport and relationships.
Great attention to detail and accurate service delivery.
Technically savvy; able to use multiple computer systems and adapt to change.
Adhere to bank policies and procedures designed to comply with Federal regulations, including the Bank Secrecy Act, USA Patriot Act, and OFAC regulations.
Reflect the corporate values and ethics of WaFd Bank, including integrity, teamwork, ownership, simplicity, discipline, and service; kindness is essential.
Education / Skills / Training
High school diploma or approved equivalent.
Basic math skills, 10‑key, and keyboarding.
Proficiency in standard Microsoft Office tools such as Excel, Word, Teams, and Outlook.
Well‑developed smartphone and digital channel skills.
Must be organized and display excellent communication skills and a personable attitude.
Experience
Previous work in retail, consumer service delivery, or client relations.
Benefits
Paid time off for vacation, sick days, and holidays.
Health insurance.
Stock options.
Generous 7% 401(k) employer matching.
Paid parental leave.
Life and AD&D insurance.
Long‑term disability.
Tuition reimbursement.
Employee assistance programs.
Pre‑tax health and dependent‑care spending plans.
EEO & Disability Accommodations We are committed to Equal Employment Opportunity and affirmative action. We recruit, hire, train, and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973 (as amended), and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you need a reasonable accommodation pursuant to the ADA, please contact us at 800.324.9375.
California Consumer Privacy Act – CCPA 2025.
#J-18808-Ljbffr