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TWO MEN AND A TRUCK®

Customer Service Representative

TWO MEN AND A TRUCK®, Warwick, Rhode Island, us, 02888

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Overview

Customer Service Representative

at

TWO MEN AND A TRUCK®

in Providence, RI. Earn a base salary of $35,000 plus performance‑based commission and bonuses. All leads are inbound – no cold calling required. Receive hands‑on training and clear expectations in a supportive, team‑driven environment.

Compensation

Base salary: $35,000 annually Commission on all personal sales: 0.75% Higher commission rates on select products: up to 7.5% Monthly bonus opportunities for key performance goals Additional bonus for customer satisfaction Potential total earnings exceed $55,000 for high performers

Benefits

120 hours PTO yearly, awarded on day one 6 paid holidays 3 earned sick days Health care paid 50% by employer Dental and vision available at group discounts 401(k) plan (depending on store profit)

Schedule

Monday‑Friday 8:30 am‑5 pm Every other Saturday 8 am‑noon Full‑time position

Responsibilities

Provide outstanding customer service on all calls and online inquiries Recommend moving services and products based on cost, availability, and customer specifications Input information into proprietary move software to provide accurate estimates and schedule moves Handle customer concerns calmly, displaying professionalism Prepare move‑related documents as needed

Qualifications

Minimum 1 year sales and/or customer service experience; inbound sales, call center, retail sales, or similar sales‑driven experience preferred Excellent customer service skills (friendly, courteous, helpful) Effective listening and communication skills Motivated by exceeding goals Exceptional organizational and time‑management skills Analytical problem‑solving ability Attention to detail Strong selling skills and confidence to initiate a sale Adaptability to changing priorities Team player with ability to work across diverse personalities Basic computer and keyboarding skills Willingness to submit to pre‑employment background check and drug screen

About the Employer

TWO MEN AND A TRUCK®

is an equal‑opportunity employer dedicated to a diverse, inclusive culture. This position is located at the individually owned and operated franchise in Warwick, RI.

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