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Lobel Financial

Customer Service Rep / Dealer Services Dept.

Lobel Financial, Buena Park, California, us, 90622

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Customer Service Rep / Dealer Services Dept.

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Lobel Financial

Join one of the top 20 auto finance companies in the industry and grow with us! We offer in-house promotions, great benefits, work-life balance, and job stability. If you're looking to work for a rewarding company that encourages their employees to learn and develop, then partner with Lobel.

Position Summary The Dealer Services Representative provides excellent customer service to dealers through our caller support center, phone, internet and email. The ideal candidate will represent the company in a professional manner, is time efficient, organized, detail oriented, able to prioritize duties, and adhere to company policies and procedures.

Basic Responsibilities

Provide exceptional customer service to dealers while supporting the company's objectives

Learn and become proficient with the company guidelines

Work in a fast paced environment with a supportive team

Call and collect buy backs, obtain title updates and complete dealer packages

Skills & Qualifications

Strong interpersonal and written communication skills

Organizational and problem solving skills

Experience with Microsoft Office is a plus

Ability to multi-task

Basic computer skills using common internet browsers and email

Knowledge of motor vehicle finance industry or some experience in an automobile dealership is preferred

Experience providing customer support via telephone and through remote desktop support software

Bilingual English / Spanish a plus but not necessary

High School graduate

Company Benefits

401K with company match

Medical, dental and vision

Optional life insurance

Paid holidays

Paid vacation and sick days

Company Description Lobel Financial is a full-spectrum auto financing solution that specializes in the acquisition and servicing of prime to sub-prime motor vehicle retail installment contracts. We are headquartered in Southern California and have a market presence coast-to-coast. Employees choose Lobel because of the work-life balance, positive company culture, reward system, benefits and flexibility. If you are an employee and you want to work with a company that is consistently growing, offers competitive salaries and benefits, promotes their employees, and provides a stable work environment, then you've found it with Lobel.

Seniority level Entry level

Employment type Contract

Job function Other

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Buena Park, CA .

Lobel Financial is an equal opportunity employer.

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