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The Home Depot

Pro Customer Service/Sales

The Home Depot, Poulsbo, Washington, United States, 98370

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Pro Customer Service Sales Join to apply for the Pro Customer Service Sales role at The Home Depot.

Base Pay Range $18.50 / hr – $20.50 / hr

Position Purpose The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. They are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer’s project is a success.

Job Description

Collaborate with team members to maintain a clean, organized, and safe environment.

Resolve delivery issues and communicate Home Depot’s advantages over competitors.

Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.

Leverage bilingual communication skills where required.

Attend on-site training and stay current on product knowledge and safety protocols.

Pro Customer Service/Sales Position Types

Pro Paint Sales Specialist – $20.50 / hr

Pro Sales Associate – $19.50 / hr

Pro Account Sales Associate – $20.50 / hr

Pro Lot Loader – $18.50 / hr

Pro Delivery Driver – $20.50 / hr

Benefits The Home Depot offers various benefits as part of a total compensation package, including paid vacation, paid sick leave, paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401(k) with company match, ESPP, profit‑sharing bonuses, and additional benefits that vary by associate status.

Job Posting Available positions may vary depending on business needs. Pay is dependent on the position offered and market location, and may vary depending on the individual’s job-related knowledge, skills, experience, and availability.

Seniority Level Not Applicable

Employment Type Full‑time

Job Function Other – Consumer Services

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