Wilsonart
Position Title:
Customer Service Representative
Win at Wilsonart At Wilsonart, we dont just make surfaces we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. You ll be surrounded by teammates who take pride in their work and look out for one another. You ll have the chance to learn, grow and make a real impact. And you ll be part of a company that believes winning means helping you succeed at work and in life. We re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.
Position Overview Wilsonart currently has an opening for a Customer Service Representative. This person will work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. The position performs extensive data entry into our internal system and performs other tasks as required.
Essential Duties and Responsibilities
Performs duties in accordance with specific instructions and established work methods
Enters orders via 10-key into internal system
Resolves routine questions and problems via phone, email, and occasionally in person
Assists the needs of the customer
Performs other tasks as required
Knowledge, Skills and Abilities
Skill in resolving routine questions and problems
Experience with Microsoft Office Suite, especially Outlook
Skill in data entry (10 key)
Ability to follow directions, take notes, and self-start
Ability to work under direct supervision
Ability to multi-task, while staying organized
Minimum Requirements Education: High School Graduate or GED
Experience: 1+ years
15 semester hours of college in a related field may substitute for the required experience
Physical Requirements Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.
Compensation The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is
$18-$23/HR, DOE .
Equal Opportunity / Affordable Employment Wilsonart is an Equal Opportunity / Afficative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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Win at Wilsonart At Wilsonart, we dont just make surfaces we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care. You ll be surrounded by teammates who take pride in their work and look out for one another. You ll have the chance to learn, grow and make a real impact. And you ll be part of a company that believes winning means helping you succeed at work and in life. We re looking for people who are ready to learn, ready to lead and ready to make a difference. If that sounds like you, you can win at Wilsonart.
Position Overview Wilsonart currently has an opening for a Customer Service Representative. This person will work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. The position performs extensive data entry into our internal system and performs other tasks as required.
Essential Duties and Responsibilities
Performs duties in accordance with specific instructions and established work methods
Enters orders via 10-key into internal system
Resolves routine questions and problems via phone, email, and occasionally in person
Assists the needs of the customer
Performs other tasks as required
Knowledge, Skills and Abilities
Skill in resolving routine questions and problems
Experience with Microsoft Office Suite, especially Outlook
Skill in data entry (10 key)
Ability to follow directions, take notes, and self-start
Ability to work under direct supervision
Ability to multi-task, while staying organized
Minimum Requirements Education: High School Graduate or GED
Experience: 1+ years
15 semester hours of college in a related field may substitute for the required experience
Physical Requirements Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.
Compensation The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is
$18-$23/HR, DOE .
Equal Opportunity / Affordable Employment Wilsonart is an Equal Opportunity / Afficative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
#J-18808-Ljbffr