The Home Depot
Pro Customer Service/Sales
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Job Overview The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Key Responsibilities
Build and maintain professional relationships with Pro customers.
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
Provide outstanding service based on unique project needs.
Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
Maintain a clean, organized, and safe environment.
Resolve delivery issues and communicate Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Meet monthly sales goals and other metrics to drive sales in the store.
Qualifications
Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.
Seniority Level Not Applicable
Employment Type Full-time
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Job Overview The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Key Responsibilities
Build and maintain professional relationships with Pro customers.
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
Provide outstanding service based on unique project needs.
Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
Maintain a clean, organized, and safe environment.
Resolve delivery issues and communicate Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Meet monthly sales goals and other metrics to drive sales in the store.
Qualifications
Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.
Seniority Level Not Applicable
Employment Type Full-time
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